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Published on May 21, 2013
Manufacturers set aside $36B annually against future warranty claims, capital that should be used more productively; a difficult challenge, as claims investigations are complex and time-consuming.
Oracle's Warranty Discovery solution, built with Endeca Information Discovery, easily combines information needed to swiftly start the investigation, allows exploration of multiple paths to find the root cause and evolves to keep pace with the changing investigation. The result is accelerated discovery of root causes and decreased costs.