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The Zappos Brand & Customer Service - Tony Hsieh - Motivational Speaker & Author

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Published on Feb 27, 2012

http://www.goldstars.com/speakers/hsi... - In 1999, at the age of 24, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO, where he helped Zappos grow from almost no sales to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune magazine's annual "Best Companies to Work For" list. Zappos was acquired by Amazon in November 2009 in a deal valued at $1.2 billion on the day of closing.

Tony Hsieh's first book, "Delivering Happiness", debuted at #1 on the New York Times Bestseller list and remained on the list for over six months. In his book and in person, Tony discusses the different ingredients used by Zappos.com to build a long-lasting enduring brand, including the importance of customer service and company culture. Tony will talk about how focusing on delivering happiness to customers and employees has enabled the company to expand beyond selling shoes to clothing, bags, and other product categories.

Book Tony Hsieh as a keynote speaker for your next meeting, event or conference. Contact Gold Stars Speakers Bureau at 520-742-4384 info@goldstars.com or http://www.goldstars.com.

Gold Stars Speakers Bureau provides an extensive network of expert and celebrity international speakers and entertainment choices. Our consultants positively address specific needs to meet convention goals or strategic initiatives. Gold Stars has served corporate groups, associations, government agencies and educational or nonprofit organizations both domestically and internationally for over 23 years. Gold Stars Speakers Bureau, where our word is Gold!

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