 Just feel back with why in the morning the name of the show is why in the morning as I said I go by the name of Barry Moses Well, it's very more than every social media platform and it's a entrepreneurship Tuesday that day that would discuss legal tenders and in studio with me a gentleman who are former students or alumni of Kenyatta University and Currently there they found their way. They're doing though They're running their own business right now in tours and travels and I'll let them Introduce themselves before we can carry on with this conversation Happy new year In February, yeah, I'm Brando Mende. I'm the founder of dream adventures and safaris. All right, thank you Thank you for everyone. I'm Robert Gittonga. I'm the marketing director Dream adventures and tours. All right, Caribou sana when you are in the morning. It's nice to see you guys looking sharp Thank you See Kenyatta University did you guys? All right, so dream adventures. All right, when was it founded and maybe I can pose this to this Founder dream adventures was was an idea that that was in our minds a long time ago when we were still in school but Coming out coming out to to this world We sought to put the idea Into into practice. All right, so dream adventures was in mind for a long time ago But it started working. Let me say slightly working Mid-last year made last year around Kenya is a tourism hub. Yeah, Ken is a good tourism hub So there's business in tourism this this good business in tours in tours and travels All right. So this is something that you saw was lacking in the market No, that was lacking because we have other we have other tour tour companies out here that are doing good So we just wanted something that will come in and maybe even be much better than the current ones and address the issues and address the issues and The common one inches to the common one. Yeah, I want everyone to travel So your target markets at the beginning or currently is the local tourists the Kenyan tourists. Yeah, they don't miss a lot Yeah, the domestic tourists. All right. Yeah, I like that I'll get back to you as the marketing manager Do you think Kenyans are traveling enough? Because if you see since when we had Terrorism attack back in 2010 Most of the hotels started complaining because they don't have Foreign foreigners and when he started like that the government started promoting domestic tourism and Many hotels can attest to that even this December when you went to when you had to go to Mombasa And most of these places most of these joints were filled with domestic tourism So we have seen that most of these major companies and these big companies. They are concentrating on them Middle class middle class or first class citizens from Kenya, but as we are we want to focus in These three people middle class the lower class the common one age So you want to focus on Kenyans in general Kenyans in general your focus is Kenyans in general Especially there's so much progress in local tours. Yeah, you can attest to that. Yeah. Yeah, all right. I like that so much so what is a business in in In tours and travel companies because somebody might argue that It's going to increase the cost of my travel if I book the ticket myself If I book the hotel myself if I go to Google assist or Google travels or wiki travels I can do all these things by myself and save some money. So what is the business for tours and travels? And how do you make your money? And try to convince that person at home who thinks if I go through a tours and travel I'll probably spend extra. Yeah, okay. The good thing with it is that Most of the time we travel in groups. So when you travel in groups, you get to meet new people You get to to to exchange contacts with new people So apart from apart from just going out for fun There's also an opportunity of maybe meeting meeting business personnel or meeting people that might be helpful in a way or another in future. I think traveling alone Okay, traveling alone as compared to maybe maybe booking and an adventure with us And It's not bad. It's not bad. It's not bad. But at the same time At the same time we recommend these two and travel groups because They help they help people bond together All right, so bonding so bonding is one thing bonding is one thing. All right number two Okay, also to add in his point is that You know, there is this thing in economics that is known as marginal cost When you are a lot of people you reduce the cost economics graduate. Yeah. Yeah. Yeah. Yeah. All right So you reduce the cost you see if you attend guys This baby the mode of transport that you'll be using it will be more cheaper than one person The place that you are booking it will be cheaper more than one person. You see so you Yeah, you cut on the cost. Yeah, you cut on the cost and this cost does not all it does not only Reflect to us also to the person all right to that to our clients. All right. Yeah, so it's a very good platform It's a good platform for the traveler. So say Barry wants to travel to to Kaka mega Forests say in August Barry is all alone. I'll consult you guys And then you'll find other people want to go to Kaka mega forest like by and put me together with them Okay, if it's like that if maybe you want you that is your request you want to travel alone Maybe you can say I want to travel to this place. We'll ask you how many people are you? Maybe we'll say two but you know if it's two that will be kind of hard because the mode of transport you lose Expensive so we'll have to to sort for more people. We can advertise that we can tell you also We can do it. Maybe it's your family. You want to travel with your family You want to have your time with only your family? So it'll give you a package for only your family But at the moment that we are we are concentrating because our clients most of our clients are youth 20 to 35 years you see so these people want to meet Other people you see meet and mingle. Yeah, we even have social media platform meeting and mingling Already so meeting in person. You're making it possible to meet people in person and mingle. Yeah, yeah I like that so much. I like that so much that you're promoting local tourism and meeting people in living color and mingling and traveling. All right, so In another case scenario We have the ABN bees Currently if you've heard of them where people rent the apartments To travelers so I can go to a different town and rent an apartment through the app And it's slowly driving people from the hotels to people using this service How are you carbon such things? Okay? Okay, for example if you've booked a package with us via marketing manager or marketing director we shall we shall access the contacts of Maybe the nearest hotel for example and then We'll try and under get the prices the prices for example if you want a package of one week or even Two days we shall get we shall try and get the price. They are the appraisers then after that We shall we shall we shall come up with a proper Proper price or a proper fee to accommodate all all that you need All right. I like that. So you have a list of destinations You haven't listed destinations. There was that you prioritize maybe or recommend to your To your to your clients. Yeah on the regular. How did you compile this list? Did you have to like? Go and talk to the patrons or the owners of these places and tell them We are going to prioritize you guys when we get clients or what was the process for you guys? There are social media platforms whereby you can get the best destinations within Kenya and even Eastern Central Africa So what you normally do after after probably you've visited Their social media platforms there we have their contacts there So when you take their contacts, you can call them then book an appointment with them When you book an appointment with them, you can go there in person you go for benchmarking because you know It's it's much better Where you're taking where you're taking your clients at least you have a benchmark of the place Oh, you look like you need to have visited. Yes. Yes. Yeah, at least all right. Yeah, so make sure You know what the clients are going to experience. Yeah, what happens if the client is not satisfied Okay, the first thing that we do We we check your needs. We check what you want. Yeah, what you reduce the chances of yeah Satisfaction what do you want? That is the most yeah, we ask you. What do you want? We just don't plan anything and tell you Let's go. Let's go. We are going tomorrow. We are going this other day But we ask you first of all, what do you want in this tour? Maybe you're going to Mombasa What do you want to experience in Mombasa? Are you are your person that you like bitches? Are you a person that you you want to go to maybe for Jesus? Are you a person that you want to go to old town? You see we'll ask you all these questions and then when you give those questions to us now We'll give you a good package first of all before even we start the journey You will know where you're going to sleep or which places are you going to visit? Yeah, we're going to take lunch the duration everything you'll have all the information so About them not being satisfied. Maybe maybe it's the hotel that will not satisfy him or her But on our side will have done everything and if maybe they have a problem maybe you have gone to a hotel and you're feeling It's not okay. We'll We'll book another one for you. You see we'll yeah because now the hotel is the one will suffer So we'll transfer you to another place. You see so we you know in this service industry Satisfaction is the key if you're not satisfied today, you'll not tell another person You'll not tell that person that this dream adventure is a good place You see so our key thing before even we don't focus so much on profit We focus on satisfying you because it's a startup. We are after maybe like two or three years When everyone is satisfied, you'll see more profit, right? Yeah. Yeah, I like that. So There's always an up coming up to help people travel with ease There's always a technological invention helping people to travel with ease How are you guys incorporating technology in your field? Okay, let me let me talk for example of The the Ubers Okay, for example, we use we use Ubers Maybe to transport our clients from maybe let me say For domestic domestic tourists. Maybe those ones are coming from let me say for example To JKA So we link up with the Uber drivers. They transport them from from maybe the airport To to our offices so that we can so you don't have to contract like a taxi company You can look you can always go to them. You can always go to them. All right Yeah, so you have the taxi field incorporating technology right there. What about in Areas of accommodation. Is that where you guys incorporate technology? areas of accommodation Most of the hotels nowadays have a website most of them have website so First of all after now you have checked the needs of the client will contact these hotels through their website It's not a must. You know, there's some hotels like example. I grew up in Mombasa. I knew I know some Some good hotels there. So even if today maybe our clients tells me he wants to maybe to go to Bamburi beach hotel Or Milale beach hotel. I already know the place. You see, I don't have to go there the second time I just have to contact them through through their website and sometimes you don't even need to contact everything Yeah, everything is there online. You see so but form so that our clients can be received Well, you know, they can pass on that. Yeah, so you have to contact them and tell them, you know, what they summon So it's coming. Oh, yeah, take care of take care of Units as well. Yeah, I like that. So we're talking about websites Do you guys have your own website as we speak? Okay The website I think it will be out By mid this month by mid this month Yeah, so currently we're just using the social media platforms that exist Such as Facebook Instagram. Yeah, yeah, and Twitter Do you have a YouTube channel as well? Not yet. Not yet. Yeah, all right But very soon we'll be seeing content of your travels on YouTube You can give us a social media handle that you have your camera is number four Maybe the marketing manager is suited to do that Just all the Mike steady Facebook It's dream adventures Kenya dream adventure, then we have also we have Instagram page Dream adventures ke our Facebook page dream adventures and safaris and then our Twitter handle Dream adventures ke dream adventures on social media is a way to find you guys For a splendid trip. So we have pictures on screen right here right now. These are this is one of the trips You guys have organized and I can spot you somewhere in this All right, you took your time to take a trip with the people with your clients. Where is this? This is this is somewhere in Kambu County It was just a it was a bonding trip. It was a bonding trip. Yeah, they are two of our employees here Yeah, this guy in front Yeah, and the lead and the lady at the middle of robot and Brian All right. Yeah We had to take this picture because I'm for our company. Yeah. Yeah, so what activities as well So you we can agree that Kenya is a beautiful country. It's very beautiful Very very very beautiful country. It's very important that we take our time and travel. Yeah. Yeah cross a country. Yeah, all right We can focus on another picture right here. This is still the same. Yeah, the same place What is the name of this water booty right here? This is Adam. This is Adam. Yeah, it's Adam in Kambu County. All right like this. No, so how long did it take you guys to plan such a trip? So that it could be well we took like a week. Yeah, because this one we had organized for For not our clients. Actually, we did it as a company as a startup. We said, yeah, let's organize something For us. Yeah, for us. Yeah, because it is simple. We had a busy schedule So we said even us we want we want to have something small So when you organize this some of our clients said even we are on to be To be part of the trip so it took us for one week we went to rely on to the management We had lunch there good lunch. We had fun activities. Yeah What are some of the challenges that come with this because in every line of business, there's a challenge I'd like you guys to shed some light on this. There are a lot of challenges As far as cost our clients are involved because Client can can book an appointment with you and then you know when he books with you You are supposed to pay at least half the price So yeah, the down payment you're supposed to book with the probably the hotel and maybe and maybe And maybe the the the the to oven Yeah, so some of them are they can book and they don't show up Yeah, so when the book and then they don't show up it becomes a challenge And they don't show up after paying after paying the down payment. Yeah, all right And they expect to be They didn't tell you in advance, so you are already counted them Yeah, you had already done your months. So when you tell them, I can't refine you the cash So they started out in you. That is that is one of the problem. The other problem is capital You know most of the startups, but um, so is a problem for startups. Yeah Yeah, but the good thing is that you know having a background in finance We know how to manage our finances well and how to pitch for other investors so that they can help us because our dream It's not only to be just a small company. Yeah, we want to take the market You want to you know, this leading company in Kenya. We don't want to mention it But we want to over take it in the next like five years By 20 probably by 2023 and you have plans. Yeah Yeah, we want to be the leading to share these plans of these are secret Weapons that you guys out it think we'll shade next time next time All right, so as we come to the end of this it takes this in this line of business Trust is very important For clients to contact a tour and travel company There has to be some form or level of trust and how do you build this trust with your clients? Okay Potential like like like like I told you before Currently most of our clients are they are they are local tourists at the same time The target group. It's for the youths. Yes So, you know when when you give a when you give your client a good package There's a there's a high chance of him There's a high chance of him convincing another friend who will also convince another friend This is the this is the best so word of mouth is also very Stories from other people actually, you know in any in any company Image is very good. The other thing you have to check reputation from other people that have done trips with us So that's why I told you the first thing that we are concerned is satisfying our first clients When you satisfy them, they will spread the word the outside that there is this company. It's doing good. It's a good platform It's a good place so that one and then also our payment option are very well Actually, we are we are introducing other payments options very soon. There is this Bitcoin something you see Because you want to embrace the technology Yeah, we want to embrace that we have this we have those all other plans actually this year We are doing very many things actually with time will come and share them I like that you're incorporating technology in in every step from from the bookings to now the pain and This is progress for you guys. So as we wrap up any offers for Valentine It's only a few days to go. I think I think you guys you should contact us We should contact you guys directly But maybe you can share it with the viewers just a tidbit or you can reach out you can reach us out via our Facebook page Yeah, for Valentine packages. Yeah, and we also have we also have another package on second of March That will be in Mount Kenya Castle Lodge that is in Crinyaga County. Yeah, all right. I like that And also the point, you know The we have very many offers of Valentine the problem is that we have a lot of them So we can share some of them. That's what he's telling you to go to our Facebook page Because we have four couples for single guys Not everybody's Most are within you know because it will be a workday So we have a thing you don't want to do it outside outside Nairobi and Campbell. So we it's just within so We are planning. We are planning. We want to tell them the prizes everything But no they can contact more us on Facebook page. Thank you very much guys. The Facebook page one last time Facebook page dream adventures and safaris Instagram page dream adventures ke Twitter handle dream adventures ke Thank you very much guys for coming. We appreciate you. Thank you. That's why in the morning Yes, so we had brand the CEO and founder of dream adventures and we and Robert himself the marketing director of dream adventures And they're in studio with us on this particular entrepreneurship Tuesday the day that we discussed legal tenders We have not come to an end of this elder with if he has another one lined up for you guys So don't touch that dial. I go by the name of Barry Moses or it's very more on every social media platform