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BlackBerry Bold 9700 Software Glitch Help Video

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Uploaded on Nov 21, 2009

i think i describe everything in the vid, but just incase you dont get the gist of it:

my black berry is caught in a constant reboot cycle, and the only way to get it out, is to reload the software. i have downloaded and installed the correct operation system for the phone, but when i use try tp use the app loader to reload the device software it tells me i dont have the device software on my computer? really stuck wit this one, and also heard that someone else is having the same problem, any help much appreciated! thanks

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