 A Dostate governor, Gatmino Pasaki, has charged newly inaugurated commissioners on service delivery to the people of the state, ensuring the sustainability of ongoing reforms and programs to improve the livelihood of residents and place the state on the part of economic growth and development. He gave the charge during a one-day onboarding program for the newly inaugurated commissioners with the theme, finishing held at the John Odigeo-Yogun Public Service Academy yesterday in Vienna. The processes, what you do when you come to work every day. Do people even know what to do? Are they trained? That's why the emphasis on onboarding, on training, training, training. So that at least people know what to do when they come to work, what to do when they are within the institutions. Then we then looked at the processes, you know, the system we inherited, the colonial civil service we inherited has gone through transformation over the years. How do you make it a lot more efficient? Why must you continue to use paper and write memos, you know, the way it was done 50, 70 years ago? Technology has come in. We need to be able to use technology to deliver services more efficiently and better. So it was just not only looking at the infrastructure, the look and feel, but the way the process, the knowledge, what people need to do and how they need to be taught. And then also the processes, how they need to work when they are in government. Click the notification button so you get notified about fresh news updates.