 My name is Jamie. I work for Cardinal Healthcare as a child support worker. I've worked for other care provider companies that provide care for young people with autism, adult autism and other additional needs. I've always been told that I'm quite a caring person. I was growing up particularly when I was approaching the age of going out into the world and getting a job. It was a job that came along out of nowhere, took it on and I really enjoyed it, really liked it and got along well with the service users that I was caring for. My first care job was primarily with adults with autism, so a lot of it was based around autism. I've done other various types of training such as epilepsy and head feeding. Lots of fiscal intervention training, but safe fiscal interventions and how to manage challenging behaviour. Making a difference to the people's lives that you're caring for, or being presented with a challenge and seeing them go from having a challenge to overcoming that challenge. The three years now that I've been doing this job, it's not really been any day that's been the same. A section of your day could be doing personal care with clients, but a lot of it is just supporting them to live their lives as normally and as healthy as possible and as safely as possible as well. I work with a family that went into crisis. A parent fell ill suddenly and needed medical attention. I offered to stay on and then stay overnight with the family to support them when they needed extra help. I wouldn't necessarily just sorry myself as a community hero purely because the work that I do is, normally it's just based off of instinct and just how I would normally act in those sorts of situations. It's nice to know that that's seen us by other people as a community hero, but for me it's just like my job and how I like to do things. A lot of people think that being a carer is just personal care. However, that is not the case and that might be 5-10% of my job. The rest of it is working with families and with the people that you're supporting to ensure that they're living their lives as they wish to be.