 One, we'll give it a second to actually go live. Okay. Hi, this is Jessica Hagman here at Alden Library, and we today are going to be answering some questions that new students have about using the library, and we are delighted to be joined by Eric Brown from the Academic Advancement Center. So Eric, before we get started, could you tell us a little bit about what you do in the Academic Advancement Center? Sure, so I am the Academic Enrichment Coordinator for the Academic Advancement Center, and I help out in most all areas downstairs in the library. Okay, and of course the Academic Advancement Center will be getting a big move upstairs. You can actually see behind us the lovely construction you actually can't see very much, but there's a lot of construction on the second floor right now because the Academic Advancement Center will be moving upstairs once the construction is all done. So we're really excited to have them upstairs. So many of you who come into the library have questions about how to access their services, tutoring, writing center, all that stuff, and we're so excited that they'll be right there on the second floor and easy for everyone to access. So let's start off with some questions that people have about the Academic Advancement Center. And of course, this is a live Q&A, so if you do have any questions, please pop onto Facebook and type them out, and we'll try our best to answer them. And in true library fashion, if we can't get you an answer now, we'll get back to you with one later. But okay, so Eric, could you just tell us there's a lot of different services that you offer in the Academic Advancement Center, like tutoring and supplemental instruction. Could you just give us kind of an overview of the different services you have? Sure, so under the umbrella of tutoring services, we have peer tutoring, which is one-on-one, one-hour appointments made through Tutor Track, and we'll send a link later to know how to get onto that. We also have the Math and Science Center, which is one-on-one during the daytime and usually migrates into a group setting during the evening hours. To sort of transition from that, supplemental instruction or SI is entirely group-based, and something very cool about SI is that the supplemental instruction leaders will have been in the class that day, so they'll know what the lecture's about, so they can cater to their activities towards that. We also have study skills coaching. This is for when you know the content already, which are like, how do I study for this course? So they can help you out with anything from time management to exam prep or even helping you out and making your notes more active. Oh, cool. And then we also house the College Achievement Program, which is a very cool program offering things such as free printing, you get a private advisor in addition to your major advisor, and for more information, we'll send a link for that as well. Great, yeah, we'll put links to all these things in the Facebook post. If you're coming to this later, we'll have the links there, and of course, you can always let contact me or any librarian here or anyone at the Academic Advancement Center. I have some questions about supplemental instruction because we do get questions about that. What kind of classes have supplemental instruction? I know it's not all of them, right? It's some special ones. Right, so it is not all the classes. Normally these are the most challenging courses in math and science. For example, we have accounting, we have biology, chemistry, usually the 1,000 to 2,000 levels are the courses that we have for that. So it's not all for SI. Do you have to sign up for it in advance or can you drop in? How's that work? You actually will just drop in. Just check on our website to look at the calendar. Find the class that you're interested in going to SI for and just literally join the group. Subliminal instruction is housed in Morton Hall, sometimes Bentley, so it is not inside the Academic Advancement Center. And when are those usually held? Is there like a set time or does it depend on the class? There is a set time, it's usually six to nine p.m. They're hour long sessions. We recommend that students go at least once a week. We do have data that shows that students who are going once a week are earning at least a half to a whole letter grade better than they would have if they didn't go. That's great. So, and who, maybe you said this already, but who runs this? Is it a student in the class or how does that work? They are undergraduate students who have both taken the class beforehand and like I said, they'll be in the class currently with, not directly with you, but they'll have been in the class to learn the lecture for that day as well. Okay, so they really know what's going on in that specific class, not just a general knowledge. Right. Okay, so is that what makes it different from kind of other tutoring, would you say? It does as well as the group aspect of it all, a lot more activity based, more of collaboration together, yeah. Okay, so I guess let's move on to the Writing Center because we do get a lot of questions about the Writing Center. I think they kind of naturally go together with library resources. We're often working with people who are writing a paper and they need to kind of go, they work with us on finding information and they need to go to that next step. So how does one like make an appointment with the Writing Center? So you can make an appointment, at least a week in advance and you're gonna go onto the website and you're gonna find the schedule there on that website. If you're familiar with Google calendars, it appears to be a lot like a Google calendar. You'll find the date, time and simply click it. Okay, great. Do you have to make an appointment or is there a sort of walk-in option? You don't actually have to make an appointment. It is walk-in as well. They do offer time slots. Again, take a look at the website, make sure that those slots aren't already taken. Just walk in if you want to idea build, make sure your paragraphs look good. Just come and see them. And do you have an idea of the hours on that? Is it like all day or anything? So it's usually nine a.m. to nine p.m., Monday through Thursday and nine a.m. to five p.m. Friday and they are closed on the weekends. Okay, and is it just undergraduate students or can graduate students? Graduate students can use the Writing Center as well. Yes. Although there is, in case any of you are grad students, there is a Graduate Writing and Research Center that's also in the library, which is separate from you all, right? It's not part of your overview. So it can be a little confusing, but that is a separate service that's on the third floor. And of course, if you have any questions about that, let us know and we'll get you connected with them. Okay, so what about the study skills? Can you tell us a little bit more about how that works? Is it like a class someone takes or how does that work? So study skills coaching is you come in and you're actually gonna talk with a either professional staff member or a graduate assistant. So you're gonna get an insight track on how to study better. So something I would suggest if you want to come in with your current notes, with your book, with something like the PowerPoint that the instructor had you print off and we can help you be a lot more active with your studying. Show you some tips and tricks, such as the Pomodoro Method, if anyone's ever heard of that. Love the Pomodoro Method, it's my favorite. So getting as much done in 25 minutes as possible and then taking your break. And then we can also show you some cool things that you can do to sort of make your notes more colorful. The more colorful your notes, the better. So remember that. Okay, hadn't heard that before. Yes. I do see a question on here. Someone actually asked, how much does tutoring cost? Okay, so tutoring services, if you're talking about supplemental instruction under the umbrella is no cost. The math and science center is no cost as well. The only thing that does cost is peer tutoring, the one-on-one one hour, that is $10 per session. Okay, and that, is that paid through like, how do students pay for that? The student would basically give the tutor cash up one. Okay, it's directly negotiated with the tutor, yeah. So they start the session after that. Okay, great. Okay, I don't see any more, is there anything else you think we should know about the math and science center? I can say that if you are looking for another option with peer tutoring, if you wanted to check out the programs that maybe we have through our website or contact the coordinator, Tiffany Patterson-Hedges, certain programs will offer payment for a peer tutoring session. So that's something to definitely check out if you were like $10, just check out those programs. And if someone has just like, they're struggling with a class and they're not sure which program to use, can they just come to your office and be like, I don't know what to do, I don't know if I need SI or can they just kind of show up there and you'll correct them? Sure, yes. If you even wanted to come out and say, do I test these out one by one? What would be best with that? We can show you the differences in the programs and we would encourage you to try them all out and don't wait until midterms or finals. You can start the first day if you'd like. Yeah, that's so important. So many people wait until it's so much harder to get back on track or they don't know if they don't feel like they should know what to do, but you should definitely check with you all. I think here at Ohio University, people are really good about being supportive of students and they try to do the best they can to help. And I think the Act of Advancement Center is such a huge part of that. So, soapboxed up by the Act of Advancement Center. They're downstairs on the first floor right now, but pretty soon they will be on the second floor in the fall. And we're so, like I said, like I said, we're so looking forward to having them there. So speaking of questions, you already have some, maybe you get these questions too downstairs about like kind of library stuff since you are there. What could you maybe talk about some of the questions that you think students might have about using library? Sure, yeah, I got some questions here, including do you have textbooks for students? That's such a huge question the first week of classes. And unfortunately the answer is it depends. Like so many of our questions, it's we try to, instructors can work with us to put a book on reserve. So sometimes you can come to the fourth floor and we have a copy of the book that you can check out for two hours in the library and we have scanners. So that is potentially an option. Some professors or instructors have worked with us to do online course reserves or some sort of textbook alternative where you do an online textbook. So it might be that. And then sometimes we can even get copies of books through a high link or in our collections. So it really depends on the class and what book they're using and how popular or how new that book is. But it's definitely worth checking with us to see whether we can get a copy. Cause sometimes we can, especially with like, if you're doing novels for like a literature class or a textbook that's a little bit older, I think it's always worth checking. And of course I would say if you have questions about your book or it's not clear, you should definitely check with your instructor too. Like I don't think they're likely to be upset with you if you ask questions about is this book on reserve or is this semester gets closer? They should get you information about that but don't hesitate to ask if you have questions. That's like a theme. Like don't be afraid to ask if you have questions. Oh, absolutely. Yeah, that should be the motto. So along those lines, I know a lot of students have to print many, many things. They're writing assignments, maybe even a textbook on PDF. Do you offer printing? We do. We are so far from the paperless universe, right? Like I thought by now maybe we'd be paperless but no, we still have printers. We have a lot of printers in the library and the largest number on the second floor and you pay for that with your Bobcat cash. So if you have money, you can either add money online through their website or you can, we have a machine here in the library where you can add cash. But all you do is use any of our computers. You can even use your computer to upload to a website and then you just go to one of the printers, swipe your card and then, or enter your Ohio ID and it will, or your password and it will say, here's the documents you've printed, which ones you sent to the printer, which ones do you want to print? And that's three cents a page for single-sided or five cents a page for double-sided. So you do save a penny when you print double-sided. So there's a lot of printing here. It's a pretty common activity. If you use the, like print your own from your own device option, you could even send something to the printer on your way to class, stop here and pick it up. You know, you're printing your paper. We try to make it as easy as possible. But of course, when you get here, if it's not working or you have any questions, you know, let us know. Coming up, broken record about that. We do have color printers too, here on the second floor. So if you need to print something, I think that's 25 cents a page for like a letter size and then 50 cents for larger. So even some like projects that you're doing, if you want to print something in color, you can do that here as well. Okay, so where are the quiet places to go and study? That is another good question. Cause it's, I mean, this building is huge. You walk in here and it's not always clear where to go or to study. So I would say if you're looking for quiet space, we're on the second floor right now. You definitely don't, the second floor is not going to be your quiet spot. It's much more open group study. So if you're looking for really like silent study, I would go to the fourth floor. There's a quiet study area, like a very quiet study room on the fourth floor. It overlooks Scripps Hall and the Scripps Amp Theater. And then on the fifth floor in the wings as well, there is another quiet study area. There actually will be on the walls, there are a little like traffic light signs that try to help us communicate about the different types of quiet. So there's like this floor is pretty much, I don't know if you can, there's one over there in the corner on the column. So this floor is green because it's definitely okay to work with groups and talk here. We have lots of group study rooms, but the floors that have like the yellow, that's meant to be, you know, you can talk but try to keep quiet until you'll find those on the third floor, kind of the open areas on the fourth floor. And then that red is don't talk, otherwise people will get upset with you because you're not going with the rule, traffic rules of being quiet. So that can help you get an idea of where to go when you come here to look for different spaces. Great, great. So how does someone get help for any of the services here at the library? A good question. So we have two desks that you can stop at, if you just, as you come in, you have a question. So on the second floor where we are now, just behind all the construction right now in the elevators, there is a desk that you can come in and there'll be usually a full-time staff and a student member there and you can talk to them about whatever you need. Same thing on the fourth floor. So if you come in off of college green and you're heading into the library, there's another desk there as well. That's where the reserves are in movies. But really, if you don't know where to get information, you should just ask at any desk and we'll make sure you get to the right place. In addition to the in-person help, we do also do chat through our website. So if you're in the library, some people do this from in the library, they don't wanna lose their seat during finals, for example, when it's busy. Or maybe you're at home and you just have a question about I need to find this thing. So we do chat question and answer quite a bit, actually. We do a lot of fairly in-depth research questions there, sometimes, which I think is kind of surprising, but it's actually can be a really good way to talk to someone. And then we even have a chat number, which I don't recall or a text number that I don't recall off the top of my head, but I will put in the comments that if you're in the library somewhere and maybe you need help finding a book or you're not sure where to go or whatever it is, you can text and that actually will go to whoever is at the chat service as well. So pretty much there's always someone around to answer questions. Whenever this building is open and one of the second, I guess in the fall, the fourth floor will be open. So that's from Sunday at noon until Friday at 10 p.m. There's pretty much always someone here who can answer questions. And that's, of course, we can help you find information, but if you're, where is this building? Where is, how do I find some of the tutoring services? Where's the writing center? We answer all sorts of questions. And I think you'll find in the library that if someone can't answer your question, they'll find someone who can, if at all possible, we wouldn't say, you know, sorry, you're out of luck. That's not my job. It's just not how we work, much like you, I'm sure too, that it's, we try our best to reach out and help people. So whatever kind of question it is, even if you're not sure who can actually answer it, maybe it's not us, but we can probably find someone who can. And I will say I've used the chat online. Oh yeah, okay. And it's very quick and I really like it. It is, it's such a, yeah, I like, I actually like talking to people that way. It's a little, especially with research questions, a little bit more, you know, if I need to look for something, I can, it's kind of a little, You can copy out what was written. Exactly, yeah. Put it out or write it down and go find something. And I think you can even email a transcript yourself. So if you had a conversation about, oh, you should search for this thing, you could have a transcript copy. So you don't have to remember to write down, you know, when you go back to your desk and, Right. Yeah, inevitably forget what someone told you. I like it. So this last question I think both of us could answer is are you hiring students? Oh yeah, so we, we hire a lot of students. We couldn't do what we do without students here. We, they sell books and they answer questions at the desk. We hire a lot of work study students. So definitely if you have work study and are interested in working here, take a look at through the work study system. And then also if anything else comes open, you can also see student jobs at OhioUniversityJobs.com. So check there. So how does that work with that? Of course you're hiring tutors, right? So how does that work? Tutors, supplemental instruction leaders, just simply go on our website. That's hyo.edu slash AAC, very simple to remember. Check out which one that you'd like to apply for and look at the qualifications and send in your resume. We would love to look at it. Do you mostly do that at the beginning of the semester? Is it like throughout the year? It is a rolling basis. If you're interested in becoming a tutor in the middle of the semester, go for it. Just send us your stuff and we'll look at it. Okay. I don't see any more questions here. But of course, like we said, if you do have any questions, put them in the comment box and we'll get back to you or any of the many ways. We told you to get in touch with us at the Academic Advancement Center when you get here in the fall. And yeah, thank you so much for joining us live on Facebook and we'll talk to you later.