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Published on Mar 6, 2012
Watch Jim Engelking from Genus Technologies explain how Slumberland Furniture developed a social content strategy to improve sales effectiveness, improve process efficiency, provide consistent sales training and reduce costs. Slumberland was challenged with providing a consistent customer experience across their 120 stores in 11 United States. Thank you for reviewing this IBM YouTube presentation. As you consider solutions for your business, we recommend that you review this additional information specifically related to this material. For more information on how Social software delivers true business value, click here: http://goo.gl/7WXEj