 Hi team speaking. Hello team. This is Jesse of Hong Kong electronics. Hi Jesse. How are you? Well, I'm a bit disappointed with your latest CDR shipment actually We received here this patch this morning and we're not very happy with it I'm really sorry to hear that. Would you mind telling me exactly what the problem is? Well a model a the quantity is wrong a model B the pattern is wrong a model C The CDs are simply not working and a model D. You've overcharged us. It's really terrible I'd like to know what you're going to do about it Well, it's certainly not our intention to dispatch the wrong goose to our customers or to make mistakes with prices Jesse I'm very sorry about this and I'll look into this matter immediately. I Hope you could fix it as soon as possible. I assure you that we will rectify the situation as quickly as we can I'll attend to the matter personally. Could you please fax me the details? Sure, by the way, when can I expect to hear from you? I'll get back to you by the end of the day