 Hey guys, this is Matt Beck from freesaloneducation.com and I'm gonna talk to you about the most important thing that you can do for your business is look at your frequency of visit number. If you don't know what frequency of visit is, I'm gonna let you know it's the most important thing in your salon business. You have to know this number. It is the number that's basically telling you how often your guests come into the salon. Industry average guests come into the salon four times a year, so we gotta change that. My goal is always as a salon to be focusing on that number. How do we get people to come in more often? And here's a couple tips for you. Think about the fact that you get your guests in, everybody's always excited about the initial visit. They booked for a highlight and a color and all that and a cut and you get them in, you wanna make them happy, you wanna do everything and then you just shoot them out the door. You don't rebook them, you don't do anything. So the goal of a successful stylist and what I think about in the chair is I'm cutting their hair but I'm talking to them about the next visit. What is happening in the future? Where are we taking you? What do we wanna do with your hair? That is what is gonna change their mindset into, all right, well, I can't wait for next time. I can't wait to rebook with you and get it in my schedule because I'm excited. And that's, you gotta get your guests excited and you'll boost that number up. I use the report on Millennium MA220 is my favorite report for frequency of visit because you can break down what's my frequency of visit of my chemical services, my hair cutting services. You can just kinda see your whole salon in a big picture and that's what you really wanna look at. You want your hair clients to come in more often, you want your color clients to come in more often and you want to get that frequency of visit. My goal is to have a 10. Perfect 10, that would be great. We sit around at eight, five right now. I would like it to be higher. We work every day to make it happen and these are things that you can do to make it happen. Make sure below, if you have a chance, post what you do to get your guests to come in more often. And I think that would be cool for all of us to share, share ideas, go through it, let's start the discussion and talk about it. But make sure if you don't have a software, pick up Millennium and check out the MA220 report because that is really the key to a successful place. So my name is Matt Beck from freesaloneducation.com. Make sure you subscribe to us on YouTube, follow what we're doing and share it wherever you can. We appreciate it. I'll see you on the next video, guys. Thanks.