 Everyone, I am Nazrin Azim and today I am going to share 4 things that your consumer wants. It's no secret that high quality support is powerful to keep customers committed. Great customer service doesn't just keep existing customers committed, it can also attract new customers who are willing to pay more. There are plenty of opportunities for the customer experience to go sour or for the customer experience to flatter and delight. There is certainly something powerful about creating a smooth, seamless, enjoyable shopping experience for your customers. Sometimes telling your company's story can work wonders to make your business stand apart. In the case of your business, a powerful story can compel them to buy from you instead of from your competitor. Simple internal processes produce better efficiency and agility than complex and overly detailed processes. Similarly, a product that is easy to use and effective is undeniably more pleasing and attractive to your customers. Thank you and have a nice day.