 My Family Services offers 24-7 access to online functionality that allows you to view the status of your requests, send documents electronically, and communicate with ministry staff. To sign up for a My Family Services account, you will need to provide basic information about yourself and sign in with the basic BCE ID. Your basic BCE ID provides the username and password for your My Family Services. If you don't have a basic BCE ID, register to create one in just a few minutes and continue to sign up to My Family Services. If you have a basic BCE ID but are new to My Family Services, sign up with basic information about yourself to then access your existing case or apply for services. Once you have a My Family Services account, login with your BCE ID username and password each time. To access an existing case after signing up, use the link on your homepage. You will need to provide information and identification to get access to online services. Once you have access to your case, navigate to your dashboard to view and manage your services by selecting the link under My Cases. Your dashboard shows a current snapshot of your approved services and provides links to make changes to these services. You can check to see if you have received messages by selecting My Messages from the menu bar on the top right-hand side of the page. To end your session, you can securely log out of My Family Services by selecting Log Out.