Loading...

Michael zur Muehlen: Business process improvement: questioning the status quo

489 views

Loading...

Loading...

Transcript

The interactive transcript could not be loaded.

Loading...

Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Published on Jan 8, 2014

Business process improvement (BPI) is an intrinsic aspect of effective business process management (BPM). And looking for that competitive edge is what drives business process improvement. Yet organisations have a strong tendency to stay in their comfort zone, and they are averse to the organisational change that often accompanies BPI. These conflicting drives are well worth looking into. We asked Prof Michael zur Muehlen of the Stevens Institute of Technology in the USA to share his views on business process improvement.

Loading...


to add this to Watch Later

Add to

Loading playlists...