 So, in this video, I'm going to show you how to report a problem to Instagram directly through the app. So, you might want to do this if you've encountered some sort of technical glitch or issue. If, however, you want to learn how to do something, then you can read the Instagram help also available within the app and I'll point that out to you. Of course, you can contact NILC and we will train you how to do it. So, we are looking at my Android phone and we are on my profile. The process for contacting Instagram is very similar on Apple devices like iPhones and iPads. This is how you do it. So, we go to the hamburger menu, the three lines at the top here on my profile. You click on that and then you drop down to settings here and then you go to help. So, within help you've got the help center. So, as I mentioned, if you're looking for advice on how to do something, you can find that here. If you want to report a problem, you can do that here and we'll come back to that. And once you have reported a problem, you should start to generate a dialogue with Instagram and that will appear here. So, what you do is click on report a problem and then you've got three options. If you want to report spam or abuse, that is a separate process there. If you want to send feedback, perhaps on an existing feature or you might even want to suggest a new feature, you can do that here. But to report a problem, some sort of technical glitch or issue, this is the option that you need. So, we'll click on this and what you want to do is explain very clearly and concisely what your issue is. So, that the support engineer on receiving that can get fully to grips with what the problem is and help you to resolve it. Also, I would strongly advise that you add a screenshot to aid that process. So, you can take a screenshot using this button here or you can pick up an existing screenshot from the gallery. Then, when you're ready to submit your problem, you can just click the submit button here. So, that's how to report a problem to Instagram. Thank you for watching and if you'd like to learn more skills by watching short videos, please subscribe to our channel here on YouTube. And if you'd like to continue your learning journey with NILC, please visit us at nilc.co.uk. See you next time.