 Well, I'm gonna ask you all right so when you're working with clients. What is direct measurement when you're working with a client like So what makes it direct versus indirect You're going to watch right Right yes, not them reporting on it. Yeah, it's not someone saying so-and-so did it yesterday It's exactly the same thing. Yeah, you know again When we're asking questions about the business, we're gonna ask questions about the performance of the organization, right? What's one of the what's a simple metric to measure the performance of an organization? Okay, so money is produced by the work that people do right Hopefully so we can we can measure the work that people do Hopefully directly right The problem is how much how much think of all the data that we can collect direct measurement on week people working like for example showing up to work Is it it's direct I can count the number of people present But is it a valid measure of an output of the work that they're doing? So anyway back to direct measurement. We're going to measure everything directly as possible. So the number of hours build Let's put a quick two dollars down the road Right, and we got all those layers that okay fine. We're gonna build these out the insurance companies We're gonna build us out now You got AR to deal with and you got a calculate all the data that's associated with all that stuff I get it, but you're looking at how much how many hours were delivered how many hours were built We've got systems that can do that so there's a whole bunch of things that we could do that are Irrelevant I could measure the clothes that you are today Good Some examples of other direct measures How often do I mean what we're kind of bouncing around the center? So what's the I don't even go there? Anything else I want to talk about was direct because it was the problem. I'm having they keep bouncing into the indirect Essentially basic levels of direct measurement. We're going to get it on the following an indirect some capacity because it's all through report It's very hard to report. Yeah all the time build the attendance to cancelations get summarized into that I don't need to measure what you say you're doing. I measure what you did. Hey, were you supposed to have 15 assessments this month? That's exactly it great. You got 15 assessments. I gave you did them all in one day cost them days Do some work, but if you do them all in one day, I'm gonna make you do more each day But yeah, so when we're thinking about direct measurements I'm gonna get as tightly as possible to measure the thing that you're actually interested in If if you're talking about the performance of a staff if you're talking about performance of the supervisor If you're talking about the performance of the board, whatever it is You want to measure as tightly as possible using a direct approach. We always prefer direct approaches Like like what like the water? Yeah, yeah, we could talk about how much water fell or we could measure how much water fell Yep You know, this is some big drops. There's one big drop going on doesn't even you like it doesn't stop Yep Labeling and choosing the right metric right the tool to measure things. There's so many layers that we can get into here Measurements of things we kind of went over some direct measurement There's a lot more in-depth here that we're gonna get at other times and other videos But you can take a look at our other direct assessment videos and see