 Hello everybody Andrea here with dental L. So I've been in the dental profession now for about 17 years and I currently have my own mobile dental hygiene practice and I offer teeth whitening. So I go into patients homes and I do dental hygiene services and offer teeth whitening as well. But I remember those days working in an office so I've only had my own business since 2018 but prior to that I worked in a dental office I worked in several. I have moved a few times so I had to work in different dental offices each time and I also you know every office is different and I would also train new assistants new hygienists and I really got to see what makes a really good dental hygienist so it doesn't matter if you're brand new or if you're not brand new. There are certain qualities that stand out that make a really good dental hygienist so there is a course now where I help newly graduated dental hygienists kind of give you guys a rundown of how a dental office works. You can't be perfect and no dental office expects you to be perfect right away it can take years to really feel like you get a good grasp on things completely. But I remember being a new dental assistant and new dental hygienists and I remember thinking I wish there was a booklet that I could just read to prepare me for working in the dental office because I don't know where to start. If you've never worked in a dental office before it's very overwhelming how can it not be you're seeing real patients real people who don't want you to make mistakes they don't want you to not know what you're doing. And if you act like you don't know what you're doing you're going to make them uncomfortable so I have a course that gives you everything you need to know for working in a dental office I talked about infection control. I talked about how I talked about the basics of how to manage sterilization so you know how to do that if you can help if you have downtime if you have a no show. I talked about how you can help certain members of the team staff when you're not doing anything so you're not just sitting there twiddling your thumb so then when you need help one day that staff member is going to help you. And importantly though I teach you guys how to manage the patient chart, so you don't have this new patient chart looking at you, and you go, Okay, what am I seeing them for. Are they in for a scale, are they in for full perio, are they do they come in every three months do they come in every six months. The patient asks me questions, what do I do, I teach you guys how to look in the chart, and how to go to the last few entries to really prepare yourself for that appointment. I remember being in a new dental hygienist and really struggling with what do I tell the patient do they come back in three months do they come back in six months do they come back in nine months. Sometimes it's not as easy as okay this patient has been coming in for nine months for the past 10 years, we're going to keep it like that what if you see a new patient. What do you do where do you start do you do the new patient exam does the dentist do the new patient exam. What about a full probe, do you ask an assistant to come in to help you or should you be able to do it yourself. I teach you guys all of these things I teach you guys what makes a good dental hygiene treatment chart note. How often you should be doing the full perio probing how to talk about perio gingivitis I give you guys templates if you use a digital computer software in your office. You can copy and paste that template to make it so much easier for you so you don't forget anything or at the very least print out that template. Look at it as you're making notes in your new office so you don't miss anything. I teach you guys all of that. I also go through things that people don't necessarily talk about but they really should, and that is dealing with difficult patients. How do you deal with the patient who says to you, I've never seen you before I want the other girl. How do you deal with that what if you are a super young dental hygienist. When I first started off in the dental profession I was 19, and I would have patients actually say to me, I don't want her it kind of looks like she just got out of school. I did, but I'm excited to work you know so how do you deal with those patients. How do you deal with difficult staff members I talk about that is as as well. Not all staff members are going to be happy that you're new and that you're working there. Some staff members are just mad all the time, all day long so you being a new person isn't going to make it any different. I don't know how you can talk to the dentist, how you can ask questions how you can feel comfortable and act like a pro, even if you're not a pro. So I go through all of that with you to. I talk about dealing with adult patients, seniors, children. So guess what you guys I go through everything you need to know to be a new dental hygienist in the office I literally go down to the basics. You know, Andrea, it's my first day on the job. When should I show up should I call the office and ask them if there's a uniform or do I just assume there's a uniform. Do I stay late to help other staff members, what if I'm half an hour behind all day, what do I do. Does the office expect me to be on time since I'm a new dental hygienist, I go through all of that with you guys so just a quick sneak peek. I want to show you guys inside the course. It's currently being updated so there will be more inside the course which is super exciting, but just to show you guys so it is a video course. So, there are some PowerPoints as well to read through things but primarily it's me talking to teaching you so you don't have to sit down and just read something because that's boring. This is more exciting but but if you guys look look under all of the modules. I talk about everything you need to know. I talked about real life real life as a dental hygienist I talked about loops, calling and sick. What if you have 30 minutes to clean the teeth what if you have half an hour, half an hour 30 minutes what if you have half an hour what if, if you have 45 minutes what if you have an hour. Do you hand scale, do you use the piezo or cavatron. I talk about different computer softwares I talk about perio, how to explain perio to your new patient. I've literally talked to you guys about everything and the nice thing is you guys inside the course. If you have questions you have my full contact info to reach out to me anytime so you don't have to be nervous, starting your new dental office so let me know you guys if you have any questions I'll leave the link for you down below. I am here to help new dental hygienists, I love it. And let me know if you guys need anything click like if you liked this video, and I'll talk to you guys very very soon.