 This is JSA TV the newsroom for telecom and data center professionals I'm Dean Perine of JSA and we are coming at you live from Metro Connect 20 Metro Connect It's Metro Connect 2023 in beautiful Fort Lauderdale, Florida, and I am here with mr. John Denemark John is the SVP and GM at Newstar John welcome to JSA TV Thank you. Yeah, you bet you bet John for our viewers that don't already know Why don't you tell them a little bit about Newstar? Sure. Well, why don't I introduce myself and Newstar at the same time? So as you said, I'm the SVP and GM for carrier provisioning division of Newstar and we're a trans union company No, I'll tell you a little bit more about that in a sec. So I Live in Northern Virginia. I've got two boys that are at school So my wife and I are empty nesters now for Newstar. Congratulations. Oh, well, thank you. We're still getting used to it So for Newstar, you know, Newstar was created back in 1996 to address the porting portability challenge for the United States and Canada So one of the main interoperability challenges for the telecom Industry back then and with our carrier provisioning division. We have continued that focus on interoperability And say that say that a couple times in a row. Okay, so Whether that's on the numbering or porting sides where we started or now automating the Intercarrier ordering platforms That's kind of where we're focused and what we're bringing to market is new and innovative solutions in the space that make The ordering of wholesale network access simpler Automated easier better customer experience. So let's talk about that. Yeah, does that how does that work? I mean, obviously that comes with its own unique set of challenges. How are you addressing those right? So so the main challenges in this base is that there are thousands of carriers Literally both in the US and internationally that sell network in some way shape or form They sell their network access right the last mile. For example, they sell Ethernet broadband So internet-based connectivity a bunch of different products And there is no real standard out there that standardizes that and makes that simple And so the carriers that are selling they have their own little spin up Right and the carriers that are buying find that experience difficult and then that is that difficult experience then Impacts the end-users experience the enterprises that are the ultimate customers here, right? And so what we do to solve that is we've created something called universal order connect UOC for short and It's been called the Swiss Army knife of ordering, right? So we can we can take care we solve that challenge because Our customers whether they're on the buy side and they're buying or they're on the sell side that are selling We simplify this world for them and we connect the buyers and the sellers in a standardized way That makes that process simple and more automated You you could not be seguing but any better than I could myself that automation Let's talk about that because that to me feels like it's probably key to the whole system. Oh, absolutely I mean part of the reason that this is a difficult difficult process is that It is not automated typically right that there are standalone legacy systems that don't talk to each other there's a bunch of swivel chair in between and what we do with our solution is is We kind of solve that that problem We're an API based solution that you can integrate with your OSS and BSS stacks and that you can integrate across the ordering Platforms and so then we make those orders flow and once you do that you all of a sudden start to see Scalability issues go away resolved right you get cost per order down You get cycle times that are shorter now than they used to be There are a number of benefits that our customers see That are really transformative to the way that they do business once they implement the solution. That's again great segue So to me to me everything that you're talking about ultimately has And an impact on how business gets done correct within the industry Yeah, so so put on put on you can take out your crystal ball and let me know so in an ideal world Your solution does what for the marketplace? Oh well in an ideal world We connect the entire ecosystem and we're able to automate that process from front to back There is some attempts at automation in other ways and and you know Sometimes people focus on a task and they want to automate that right well in a perfect world Honestly the process and the end is automated so you can do your service ability check you can get your quote You can turn that into an order the order is placed if there's a problem later with that order you can create a self Service assurance ticket. I mean it's all and that's what we provide We provide that entire functionality that can pull that process together on our customers behalf So well beyond traditional CPQ. Yeah. Yeah. Yeah. Yeah, and we've got partners You know that we can bring into the fold like we don't do the quoting ourselves But because we're API based we can pull that together and and make it flow. I love it. I love it And thank you very much for being here. Yeah. No, it was my pleasure. Thank you for the time And I appreciate it for our viewers that would like to know more about Newstar. Where should they go? Well, they should go to they should go to newstar.com. Okay, so let's let's go there Go to our website. Look for the communication solutions and carry your provisioning and and we've got a lot of great Material out there and of course you can email me at any time and I John dot Denmark At team dot new star and EU John thank you so much. Oh, no, thank you. You bet you bet and thank you viewers for watching jsa tv. We'll see you soon