 We understand that your student count may change over the course of the year, so we provide a buffer of 25 students or 5% of your purchase licenses, whichever is greater. However, you may have noticed or been notified that you have many more active students on your dashboard than paid student licenses. This can happen for a few reasons. Here are some tips to make sure that your active student count matches the number of student licenses you have paid for. Your students may have used CSOT in multiple classes before you purchase CSOT for schools. This means that students may have multiple accounts that are considered active and counted as multiple student licenses. You can merge these accounts together. Here's how. From the admin dashboard, click the students tab. Click the menu button. Then click export CSV of student accounts. This will download a list of all students enrolled in your school and you can find students with duplicate accounts. When you have found journals that need to be merged together, go back to the students tab. Click edit student. Then click student ID. Enter in the student ID. Then click the back arrow. If the ID is already in use, you will be prompted to merge the journals together. Confirm student one and student two are the same student. Then click the green check to merge. Be careful not to merge two different students as this cannot be undone. If neither version of the student has an ID, assign an ID to one and then repeat the previous steps to merge the student accounts together. If you do not wish to merge student accounts together, you can deactivate duplicate student accounts and inactive classes. You can set older classes and older student accounts to inactive in bulk by using the archive old classes and archive student accounts tools. From the admin dashboard, click on the overview tab. In the admin toolbox section, click the archive old classes button. Select a date to archive all classes created prior to that date. Then click archive classes. Your classes will be archived in just a few minutes. After the bulk archive of your classes is complete, you'll be able to archive all older student accounts that are no longer enrolled in active classes. Click the archive student accounts button and click archive student accounts. You will be prompted to confirm that you would like these accounts deleted. Click to confirm. The older student data will be set for deletion in one year. CESA will contact you before deleting any data and you can choose to not delete data at that time. Demo student accounts and PD classes do count towards your license usage. This is why we have a built-in buffer of licenses. If you are not using a PD class, you should archive it, which will remove those students from your license count. To archive an individual class from the classes tab, first click on class settings. Then scroll to the bottom of the class settings page and click archive class. Then click archive class. Teachers will occasionally create additional student accounts to experiment with CESA within their classroom. These students do count towards your license limit. We recommend teachers use the sample student feature within their classrooms to demo CESA. The sample student does not count towards your licenses. If your school or district rosters your classes through clever and find yourself with too many students on your dashboard, you may be sharing too much data with CESA. Please review your sharing rules to ensure that you are only sharing the number of students that you have purchased for. Thank you for using CESA.