 How to get rid of trolls? How to handle jerks on social media? Stick with me, that's what we're going to cover. You know, when I was a kid, I had two sisters and they both had trolls. They were cute little dolls that had a stubby body and sprouting hair that sprung out of the top of their heads. I didn't collect trolls because it was more of a girl thing, but nowadays I do collect trolls and they're nothing like the trolls of my childhood. You know, most people interact with me in a really nice manner. They got good manners, they have good input, they like my posts, they continue the conversation and they make it better. Here's the comments I got online that I really appreciate. Eileen Bender said this, I just spent an hour and a half with JR and he already has given me incredible guidance for my online business. He definitely knows what he's talking about and he backs it up with real proven methods and as a bonus, he's a great personality. Thank you Eileen, I really appreciate it. Anthony Dutcher said, the absolute best goes above and beyond and seriously just listen to what he has to say. The number of aha moments we got after his coaching paid for the services tenfold. And here's what Mike had to say, if you're looking to grow your online business, JR is your man, incredibly knowledgeable and helpful, highly recommended. Now those are great but they're not always great and sometimes I get some real trolls. I decided to do this video because trolls online have become a bigger and bigger issue recently. If you've noticed this too, put a comment below what you've noticed and how you deal with it. Also, smash that like button and if you haven't subscribed to my channel, take a second and hit the subscribe button right now. So for the purpose of this video, let's define what a troll is. It's someone who's trying to take you off your topic or pressure buttons or just trying to anger you. They leave nasty inflammatory comments on your posts and videos. Comment below if you've ever been trolled before. According to an online poll, 28% of all adults in the USA admitted to malicious online activity directed towards somebody they didn't even know. The funny thing is that 45% of the people polled said they didn't know what a troll was so maybe they are one and don't know it? The top three subjects they say they posted about were politics, news and religion. Let's look at the history of trolls. It actually started with trolling. Now I found two definitions of trolling. The funny thing is that the newer version has now overtaken the original meaning. The old meaning was fishing while trailing a baited line behind a boat but the new definition is defined as creating discord on the internet by starting quarrels and upsetting people by posting inflammatory or off topic messages online in a community. Basically, social media troll is someone who purposely says something conversational in order to get a rise out of other users. This person announced that they didn't want to shop at Target anymore and they received this comment. Okay, that's harsh and somebody made it look like it was the store. It wasn't interesting. Look, I'm not an expert in this area. However, I've been online for about 10 years selling products and services. So if nothing else, I do qualify as somebody with experience. So I've made a list of best practices that you can use to help you. The first thing you can do is wait. Waiting is a really good idea. I can't count how many times I went to do an email and I waited a day and I really rethought it and it wasn't exactly what I would have said the first time around. You know, if you wait, your thoughts won't be as harsh and there'll be a whole lot better thought out than if you instantly respond to this. Your next option is option number two, which is just ignore them. You don't have to respond just because somebody's put a negative comment and sometimes that's the best thing to do. Matter of fact, I've ignored bad comments and I've seen other people on that same thread start attacking that person. So sometimes it's best just to leave it alone. And the third thing you can do is just kill them with kindness. Be good. Go along with whatever they said. In one of my videos, somebody said, I sounded like a used car salesman. Funny thing, I used to sell cars. I put that in the comments and the person said, well, at least you'll take instruction. And number four, you can educate. Sometimes they really don't know and they don't understand. And if you explain the situation a little bit better, they appreciate it because sometimes they just want to have some feedback. They're lonesome. And the funny thing is most of these bad comments will have all kinds of grammatical errors. Now it may be that they're just dumb and they can't write or it could be that they're putting those grammatical errors in there just to get a reaction out of you to get the conversation going. So you can say, oh, you're not so smart. You messed up this word. You didn't put a comma here or there. So you may be commenting on a subject and not realizing that it is offensive. I remember when I first got out of high school and I asked a friend of mine who was a little heavy if she was pregnant. Bad mistake. And this picture will explain when you can ask that question of a woman. I saw the girl six months later and she had lost so much weight that she looked anorexic. I felt horrible. I've never asked a woman that question again. And the next thing you could do is just block or report them. Sometimes it's just not worth it. It's better just to block that person from posting on anything you have from that point forward. Now I want you to keep something else in mind before you get too angry about all this. Keep in mind that trolls are real people too. Maybe they want attention because they never got it. Maybe they were bullied their entire life and they're lonesome. They just want attention. If you don't come from that place, you may not realize it. I tend to feel sorry for that type of person. They're doing it for attention. But why do they want attention? Maybe it's because they never got it. Finally, are you a troll? Search deep down and ask yourself that question. According to the statistic I originally gave you, that would mean that in the U.S. alone there were about 30 million trolls here. Rulithum is that if you wouldn't say it to somebody in person, don't say it online. We use our phone, computer, and iPad as a filter. But it is real to the person on the other end and it's hurtful. Think about the power of positivity. I encourage you, post a positive comment every day to somebody else online. Do this every single day. Imagine if everyone did that, the difference it could make. I know sometimes when I do a video, I don't even know if it will be well received or if, heck, anybody's even going to listen to it. So it's awesome when I get feedback and it's a positive result. So here's my challenge to you is to overcome negativity with positivity. Every day, post a kind and encouraging comment on somebody else's post. Hey, start here with this video and put your comment below. I would love to hear your thoughts. Don't be a troll. Don't feed the trolls. Like, share, and subscribe to this video. I really would appreciate it once you subscribe to this channel. Turn on the notifications. There should be a little bell or something that pops up when you hit subscribe that allows you to get notifications. That way I can tell you about the next video that's coming up. Thanks for watching. Hey, thanks for watching my video. Don't forget to subscribe to my channel and click that little bell right there so you can be notified every time I do a new video. Also, click on one of those videos there. Keep watching on my channel.