 Hey guys Kevin here Today we're going to work on a printer that the customer brought in so when the printer starts get this 03301 Yeah, we have a collection of apps and error code You can text this number to get a link on your cell phone Just click on it and your cell phone going to bring this page up If you don't have a cell phone Or like your overseas I'll paste the link here. So you have to copy it So we're on this page. Let's search do a search for the error code. It's right here so the error code the meaning is The character returns feels broken CRCM filler So something blow it up and the inside there Seems a lot of writing in there The left side look good and let's take a look of the right side and I can see some ink on the magenta Cartridge and also lots of Writing on the cable. So I'm going to take the print it off and take a look If you don't know how to take the print that off and here's a link I'm gonna put a link above and I'm gonna put a link in the In the description Oh, it's a rather juicy just the way I want it It looks like the connection is all soaked And I don't worry about those scratches. Those scratches is just on the surface that they're not scratching That is just the reflection on the surface Let's check the cable see if there's a short Normally if you have a short it's gonna be on the side that supports the power Okay, it looked like the thing is burnt out. So there's a short It looks like the cable was a burner pretty clean. So I have another video show you how to salvage the cable I'm going to put a link above or in the description And if the printhead is okay, we can just use the water to clean the printhead and the dried But if the cable is burned at this crispy a urillator printhead is gone. Let's take a look So the printhead is not only burn The two pins actually was burned off the base. So I want to pull it out the pin comes out So I communicate with the customer She doesn't want to buy a new printhead. So this one is gone. I Hope this information is helpful for your project Visit us at www.pch technologies.com or locally Greensboro, North Carolina. Cheers