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Troubleshoot: Federated Users are Repeatedly Prompted for Credentials, Cannot Sign In to Office 365

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Published on Jun 28, 2011

This video applies to the previous version of Office 365. This video shows you how to troubleshoot users with federated accounts being repeatedly prompted for their credentials and then being unable to sign in to your organization's Office 365 environment.

Links from this video:

A federated user is repeatedly prompted for credentials when they connect to the AD FS 2.0 service endpoint during Office 365 sign-in
http://support.microsoft.com/kb/2461628

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