 Hey guys, I get a lot of questions on hey, what's the best way to build a script? What's the best grip available? I'm gonna give you a couple of small nuggets on how to build a calling script I don't care if you're calling for PNC file expense life mortgage protection Medicare whether you're setting appointments whether you're tele-selling these are some things that need to be in your script Number one you need to gain control a lot of scripts will say hey How are you? Hey, my name is Cody. How are you doing today when you're asking how you're doing today? Number one, you sound like a telemarketer what? Telemarketer or call center that calls you doesn't say how are you doing today? So let's let's X that so Let's not say that so what we want to do is because when you say hey How are you doing today? Not only are you selling a telemarketer? But also you're giving control back to the customer what we've noticed after thousands of calls listening the recordings is You want to be in control and you don't want to pause What I've learned a lot is that if you pause you give the customer the consumer a chance to say hey I'm not interested call me back My house is on fire. I don't want to talk whatever it is or I'm not interested. It doesn't matter They are going to insert something to throw you off you say hey, I'm from the insurance group Who's the insurance group? Where you at? What's your name again? Like like they're gonna ask something that is irrelevant is gonna throw you off So what we've been doing whether it's appointment setting calling Tele-selling doesn't matter training or training agents that doesn't matter we are saying hey My name is Cody. I'm with this you recently responded about this. I'm calling because of this I Need your date of birth, please We're jumping in we're asking a question because the core parts of a script needs to have you Jumping in and saying hey to be sure I'm not wasting your time or I'm calling because the reason I'm calling John is hey You responded online you gave us your favorite hobby, which is to prove that we're not a telemarketer even if it doesn't sound scripty That's okay like hey, buddy to let you know that I'm not just a random telemarketer you put that you like to fish I wouldn't know that unless you put it in so that's why I'm calling and to be sure I'm not wasting your time We're gonna be in your area on Thursday. You requested this information. I need to get it to you So should we drop it off on what's normally better like mornings or afternoons? So it gets control it states. Hey, this is why we're calling to be sure when I wasted your time And then it has an ask a close a question The psychology of sales is if you don't ask a question, they will remain in control So to make sure that you're in control you're asking questions. They're answering you stay in control Quit pausing quit ask people how they're doing Tell them get in control. Tell them assume. They're gonna let you get everything out Assume that when they hear everything, it's gonna make more sense Assume that they're not gonna say I'm not interested and assume that when you get to the end of the script They're ready to answer your question These are some small key things that I think about when I think about scripts So when you build your next script when you make make your next call think about this Implement these things and I promise it will help you want to keep seeing all of these videos make sure I'm gonna ask one thing Click subscribe below right now, please. I love it I love seeing our subscriber count grow when it grows by the dozens every single day. We're here to help Thanks for watching appreciate you