 Tom here from launch systems and we're going to talk about connect wise control for free the key to exceptional remote support So if you want to learn more about me my company however to launch systems comm if you want to hire short project Or say hires button up at the top if you want to support the channel in other ways There's some affiliate links down below for products and services that we talk about on this channel And I have talked about this more in depth and I'll leave a link to the full review to go in depth with connect Wise control it is a tool. We've been using for a number of years It's a pretty amazing support tool not just good, but really good supports to FA to factor all the right things for a Great commercial great support support tool, but what can you get for free? That's a lot of people are in tight situations right here in March of 2020 And they're looking for quick and simple ways to get going for remote access now the free version is limited They do have a 14-day free trial. That's essentially unlimited, but you you know, you have to decide after 14 days Well, they're not you want to pay for it or not, but what do you get for free? Well, that's all I want to show you so I'll leave a link to the sign up It's not hard to find and they do have pricing on here, which isn't hard to find I'm not going to spend too much time dwelling on the pricing because it does date it I'll show you what their prices are now so we're going to start over here or wherever to get it logged in and This is set up as the license for free which gives you one concurrent So one technician can use it at a time to support Guests and three access agents what this means is I can install this on three different computers And I may access those computers any way I'd like but only one user at a time So me I can access those other computers and not another person with me That's part of what is included in the free account But if someone else needs some help, it's great because well right now You don't always want to go out to their place to do help doing your remote least much easier much safer sometimes and You can go there and use the free version for this so they'll be able to do that And we're going to show you how to do remote support with the free version Now just so we do cover what the licenses are per tech per month $24 a month or prepaid annually 1935 for a couple technicians with three active sessions and unlimited access So you can saw on lots of computers up to three people use it at once and premium for up to ten active sessions at once with unlimited access nodes, which means you can install on you know unlimited number of computers, which are all the access nodes and Be able to only administer though up to ten active sessions So dive into that if you're interested like I said, we're using specifically and it's down here in case you don't know How to choose the free one is this little bottom option down here that says free and it'll turn your license to the free version But when you first sign up it's going to give you a free trial anyways So once you do that, this is what it looks like on the back end for the instances and I have my billing information and profile information This is all a demo account. I set up just for the purpose of this video in case anyone's wondering and here we are at the Set up with the free version and slice and freeze. We're going to create a new support session called the lab computer This is when we're going to do the demo real quick on the lab Computer so what you have to do is first create a session so we create a session called the lab computer now We're going to go and this is my windows 10 lab running in XC PNG So you can see it running inside of here and we're going to go to YouTube demo that screen connect dot com Now you noticed over here. We have a code that it generated 41290 So we just put that join code in there This keeps people from just you know creating your own sessions on it That's why it does this they do a download and if we're going to watch the progress kind of if I move it off this side You can see the progress behind here. So let's guess click to join now. I go ahead and run this I Say yes, and you can see right away. It turned green over here So this is what this screen looks like we'll move it over and now we'll double click this ourselves and Now I can control this computer and it's all the full controls that we had like I did in a demo So I can send files receive files control this computer. I can restart it. It'll reconnect automatically if we reboot this We'll go ahead and show that working So I hit restart on it and it'll drop the connection a second You can see in the lab here. It's restarting So waiting for guests. It'll sit over here to the side I can close this and I can say leave the session open That way it reconnects it'll turn green here. What's next now? I can create another one another one But obviously there's a limit you can only have a few in the free version But for people looking for a quick and easy way to get started with Screen connect and their remote support. They have no other restrictions under a free version other than those few sessions You can have but if you're in a pinch and a lot of people are right here in March of 2020 This can be a real, you know easy way for you to administer at least a couple of machines that are at your local office from home You're doing it safely in secure leaks. I see a lot of people suggesting like just opening things up to the world And that is obviously not a great idea That's that's gonna create a lot of security risks this when you set it up It forces you to set up a two-factor I show that in the demo that I have if you want to watch some more in-depth review But there we go the free session works quite well and we reconnected with the lab computer We'll go ahead and open it up right now and I'm able to control it Just have to reboot just like that So I'm you know back in and working the last thing I'll show is even the free session So we're gonna not end the session, but leave this session open, but close the window We're gonna go ahead and this Untitled when I created you can still do this. So if we install access We'll just do this. I'm not gonna fill it out I cover that more in depth like you can create groups and everything else But if you're using a free version, you don't have that many on there What this is going to do is move it over to a persistent access session But now we can end this session and This is for the persistent access sessions on there So once again, it makes it easy so you can have a few of them in here And these are those nodes and you only get a few of them But at least that may be all you need to get things done to be able to get remotely into your office computer or whatever So easy solution easy to do easy to configure easy to set up And you can't beat the price right now for free And if you ever decide to expand on it, you just go in here and change licenses at any time Obviously put a credit card in as well But change license add this way you go pretty pretty straightforward as far as if you need to change it or upgrade it And these prices are as of March of 2020. So they're always gonna be subject to change So if you're thinking that's too much or too little or what happened to that price remember I'm doing this in March of 2020. 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