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Uploaded on Mar 29, 2010
If you are doing business in the USA, you will soar past the competition if you understand the Regional Differences in customers in various parts of this big nation. Kate Nasser, The People-Skills Coach and President of CAS, Inc., has released a new training DVD "Customer Service USA - What They Expect Coast to Coast & Everywhere in Between" to highlighting the regional differences throughout the US. Here's a preview of the training DVD. For purchase information: http://katenasser.com/training-dvds