 when people approach you and probably a lot of do and ask I want to become a service designer or I want to become a better service designer that's even better what do you say what is the single most important thing I think it's look at what other people are doing in your domain of the service designers but also look at what other people outside of your domain are doing who are making change and impacting and learn from them that's it why why is that so important well I think I think sometimes you can become too insular looking just at your own tribe so look at how this other tribe that's being successful over over here look at them and learn so I mean I suppose underpinning all that is have a learning mindset an open mindset be willing to adapt you know there's no sacred cows here I mean I think what I'm noticing in the service design community is there's a lot of people saying or service design should be done in this way rather than that way and I've been guilty of that myself that's not service blueprint that's an experience map doesn't really matter how you get there as long as you make progress right so I think sometimes we can become a little bit kind of like well we're in the castle now let's pull up the drawbridge I don't I think we've got to be a lot more open-minded we couldn't should embrace change embrace new discipline distinctions and specialisms within our own kind of tribe yeah was this a helpful tip let me know by clicking that like button down below and if you're ready to take your service design skills to the next level go to learn the service design show dot com well you'll find courses by leading search design experts that dig deeper into the topics we talk about on the shop and if this is your first time here I would love to have you to subscribe to the channel so we can keep bringing more great content like this.