 Three critical things that you should know about sending on eBay during the coronavirus Things that will save your account and help you sending on eBay during these days Hello everybody in this video will show you three things that you should know about sending on eBay during the coronavirus Things that will help you to avoid problems and actually Become a better seller without any problems So before we get started I want to explain that in this video I will talk only about eBay's policies and stuff that going on on eBay during the coronavirus outbreak and I will not talk about Policies and things from the suppliers like Amazon for example for this stuff You can check under this video and there we will attach a link to another video about a Handling times shipping times and auto desk configurations according to Amazon changes for example so eBay released some things and some changes during the coronavirus period outbreak and I want to show you three important changes that you should know So you will not affect your account and it will make everything easier for you The first thing that you should know and this one released a long time ago is about selling this type of products like masks gel and Wipes so about this stuff You cannot sell this because people started to increase prices and it made a unfair pricing on eBay Which is something that is Against us regulations. You cannot do this stuff in general and eBay cannot allow you to do this on eBay And it also helped and made damage to their reputation So this why you cannot sell all this type of products because people just started to raise prices and increase prices It was unfair to the buyers and to people who really needed this type of products the second Change here that eBay says that they send a lot of Customer support agents to work from home. So actually they say that it will not affect their customer support But the fact is that if you will try to contact eBay right now You will see that you have much much much lower Support response and in most of the cases actually they will not even answer you I waited one time over one hour on the phone call just to get an agent and nobody really answered me So we should know this if nobody answers you that's the reason the solution for this is really easy You can go to any community on the network. You can check Many different Facebook communities. What's up communities all telegram communities, for example And as there are other people's opinions, for example, if you go to the Autodesk community group You will see they are very active community and we always answer and help there to anyone It doesn't matter if you're Autodesk customer or not We are always there to help you you can also join the telegram group under this video And as there are anything that you want about dropshipping about eBay and there are a lot of very professional sellers who will help you The third thing and this one is the most critical one about the COVID 19 period and How eBay will respond to this is it actually be made something really nice right now and they actually Help to sellers to stay safe and to not halt their accounts during this period even those trends that you have problem to send products right now because of the of the shipping companies and problems with the deliveries and People who are struggling to send their products right now So what they did Every 20th of each month eBay value it here Selling rating seller rating. For example, it goes as below standard above standard top rated top rated plus If your rating was top rated plus before March 20th What will happen is that you will stay at least until June 20th at the same status. It means that even if you have lower Shipping time. I mean higher shipping time and you don't stand with your policy eBay will understand this and they will they will not evaluate your Rating and they will not downgrade it. It means that if you are top rated right now So even if you don't stay with your policy, it will still stay as top rated The thing here and this one is very important is that I still don't recommend you to give bad experience to your buyers Why? because it will affect your Rating on eBay you will be shown in the bottom of the results because other sellers will still try to give the best customer experience I'm not talking about situations when you don't have what to do with it For example, if the shipping time from your supplier is too long It's understandable. You don't have how to solve it But still try to understand your buyers try to talk with them and try to explain them What's going on? response to those messages quickly and explain them and be transferred and explain them that The shipping will be delayed and it will take maybe a little bit more time the buyers will understand you because everyone knows about the situation in the world and Everyone understands this so don't worry to tell this to your customers and to your buyers So to summarize it Actually, what I recommended to do is to increase a little bit the handling time and keep working at the same method that you worked until now Try to give your customers the bad customer experience and remember that now people are Selling our buying actually online much more than what they used to buy before Also in the video that I will add below this video I will also explain on which types of products were recommended to sell and how to Configure Autodesk at the right way, so we will not have any problems. I hope that this video helped you I wish you a lot of success during this period and I wish everyone to stay healthy stay safe and Actually a lot of sales one last thing that I want to show just to stay positive Is something really cool that I just uploaded on my Facebook account So we can see here on our Facebook group and that I uploaded today this post You can see here the huge increase of sales of people during this period. You can see here that March 16th This is a weekly graph and you can see here What's going on and how people started to sell much more during this period of the year of the actually this outbreak So stay positive stay healthy and keep doing the great job that you're doing and till now I wish you good luck and see in the next videos. Bye. Bye You