 Hello, wonderful people from Wikimania 2023. This is a big hello for you from Claudia Scherbanuza in Bucharest, Romania. And Mihail Konstantinescu from Hammurongvijord in Sweden. Together, we worked for a research project that made us realize a few important things that we want to share with you today. And we want to start by thanking Wikimedia Research Fund for making this possible. We had a grant from them in 2022. And this was the first grant for our user group on research projects. And it made it possible for us to ask questions that had to do with understanding our community. Fagarash Research Institute was our partner in the implementation of the project. And you have the QR code to our meta research page. Please follow for more information about our projects. The grant was we applied to the grant for being able to study the dynamic of our community in relation to the neutral point of view. Because neutrality is an aspect that it's important in writing on Wikipedia. But then it's a challenge for many people trying to write on Wikipedia. And we looked at it from a number of perspectives, one of which is very important to me and Mihail because we are both coming from a library information science background. We work with libraries. And then we wanted to see how librarians who edit Wikipedia are dealing with the neutral point of view. Moreover, what we wanted to get from this research project was a tool also, a tool that would help people who want to learn about writing in a more balanced and neutral way to do so on Wikipedia. And this was one objective of our project. And finally, again, a prime year for us. It was the first time when the user group thought about producing a policy paper to talk about the importance of writing in a neutral way in developing other abilities that we're going to talk about. In order to reach our objective, we collected the MPOV-related talks from the MPOV-marked articles from the Romanian language of Wikipedia. We focused on discussions relevant to the MPOV sphere and ignored the rest. We also interviewed 10 Wikipedia editors with various degrees of experience from experienced editors with more than 10 years experience to new editors with one or two years. Their backgrounds and professions are also diverse. The data collected through these two methods was analyzed in the high-producer software, resulting in MPOV-related codes that we then further grouped together in categories according to the now apparent patterns. Probably the first finding was that a neutral point of view is highly dependent on verifiability. Most of the MPOV talks included also passages related to the lack of verifiability, quality of sources, and other such aspects. We observed a similar pattern in our interviews with the people bringing up verifiability when talking about the neutral point of view, sometimes even mixing them up together. Our study also found that the expected connection between the MPOV and the Wikipedia fundamental principle of treating other editors with respect, although this connection was less mentioned in interviews and far less evident in the MPOV-marked talk pages. Another finding was that MPOV, or better said, the ability to use neutrality tricks, press oneself in a neutral way, is dependent on the cultural and educational background. This finding came mostly from interviews where editors mentioned their past experience and education when explaining how they adapted to the MPOV requirement on Wikipedia. The interviewed persons tended to not mention one particular experience or aspect of their education that helped them in practicing neutrality, but rather a series of events, the entirety of their education connected with the educational focus on verifiable facts, a fact that suggests that learning MPOV is a skill that does not only require learning about neutrality, learning some facts, but also a certain amount of time, of practice, if I may. The cultural background aspect of this is important when considering that Romania is a post-totalitarian society with high levels of societal divide that contribute to a lack of veneration of neutrality. Although Wikipedia is based on dialogue, and the fundamental part of neutral point of view is the acceptance and expression of different point of views, the reality of the talks in the MPOV marked articles in the Romanian language Wikipedia shows that there is a lack of effective dialogue, leaving room for practices of silencing, isolating users. Another type of talks that we observed were monologues between people, where each person talked, each of the involved persons expressed their point of view, but did not address or sometimes even knowledge the other person's point of view. Throughout our study, we observed various cases of MPOV violations, both in articles and talk pages, and a lack of proper deep and lengthy positive dialogue regarding the various MPOV subjects in Wikipedia. Our interviews also pointed out a certain lack of mentoring collaboration in what is, ironically, a collaborative endeavor. We took what we observed and talked with the people that are implementing trainings to develop skills important in media literacy, for example. And it was interesting to present this to people who train other people into developing skills and realize that actually writing into a neutral point of view is a skill that is very important, and it's part of developing critical thinking, and it's part of media literacy. In theory, this is nothing new, but in practice, it becomes quite interesting to observe how a platform like Wikipedia can be used in also training people to be better at identifying messages coming to them through media, to classical media. And this gave us courage to continue to produce tools that would be helpful in learning more about the neutral point of view. And these tools include parts that have to do with the golden method of rephrasing, which in English, it becomes very easy to anybody who took an English class. But in other languages, it's not so common to practice rephrasing and rewriting. A very pointed way of looking at arguments and sources connected to verifiability, of course. This is something that it's learned in time. If you were not exposed to it early on, you have to invest a lot of time to understand it. And also, being objective is a process that has to do with your personal journey into becoming a better equipped person to deal with information. And that's a very personal journey and differs from people to people. And in all this process, having a mentor who's there to support you and walk you through the process, it's a very important asset. The final goal of our research project has been the creation of instruments that can help people navigate the complicated path towards neutrality and expressiveness of oneself. The freely available guide on Wikicommos contains fictional examples of passages written in a non-neutral way together with possible solutions or examples of neutralizing the language. So before we leave, we want to give you a few thoughts that might be useful to you when you go back to your community of editors. Learning to apply the neutral point of view, it's a process. It's never an end goal. It's a process. We all go through it. It takes a lot of time. And we don't know where anyone is coming from or is in this process. So for us to really be effective at learning together and writing better as a community, we need to be patient and constructive. So we're going to leave you with these ideas. We wish you a wonderful Wikimaniac event and community sharing. And keep editing and keep being good writing friends to others. Bye-bye. Bye.