 You're in the city of Napa. Chaos hit the Bay Area hours before daybreak. The epicenter in Napa, California, that's wine country. Within minutes, the governor's office of emergency services activated its state operation center and issued its first report relaying early information to responders. Mark Gillarducci took the lead and got in front of the camera for a quick announcement. A lot of what's happening in the state operations center now is we're working with the local governments getting assessments of the total amount of damage. We're coordinating the response of fire and rescue and EMS resources into the area. Law enforcement to be able to support Napa, Solano, Vallejo and Sonoma counties. By sunup, the extent of damage was becoming more apparent. Probably the most significant damage we've seen is in the downtown portion of the city of Napa. The earthquake's force shook buildings until their brick facades crumbled to the ground or the structures collapsed. Homes rocked and rumbled from their foundations. Upper floors fell onto lower floors while other homes caught fire and burned to the ground. We've got three on this side and another one over here. Road split and water mains broke. By mid-morning, the state was coordinating a full blown emergency response. All state agencies are activated and are operating here in the state operations center or in the field. All of the local and state coordination centers are operational and coordinating with each other so that we can provide rapid assistance where necessary. The state operations center at Cal OES headquarters in Sacramento is the nerve center for emergency response to disasters anywhere in the state. We have people out there and they're letting us know what they're seeing and what needs the state might be able to address and that's what this whole team of people is here to do. This large team of people is known collectively as the Incident Support Team or IST. Each member has a very specific role, important to the overall success during an emergency. This may be of importance to the utility. New information pours in all day and all night, so there's a rotating 12-hour shift. Response is about gathering all information about the situation, boiling it down and prioritizing needs. Every new bit of info is detailed in a centralized database and verified. We've heard that it has been resolved, but I want to go through and make sure that we're not getting conflicting information. But as far as I know that that has been resolved. Okay, thank you. Critical updates from dozens of responding agencies keep everyone on the same page. Any allies from anybody else, any of the other counties or state agencies or anyone else, because this is a good coordinating tool, this call. It's as close as we're going to get the face to face. Confirmed disaster updates are then shared with the media. While Director Gilarducci answers questions for a local television news station, Deputy Director Tina Curry finds a moment to talk live on the air with an Arizona radio station. And Deputy Director Kelly Houston prepares for a late night international Skype interview. While across the hall, folks from across various agencies in the Joint Information Center coordinate media interviews, distribute the latest disaster details, and publish important website articles and social media messages. Since last night, there's been a lot of progress made. Monday morning, the director gathers his executive staff for another round of calls, getting up-to-the-minute briefings from every agency involved. Any reports or questions from the various agencies and departments? The Secretary-General here, a veteran of theirs. The engineers are on the ground at the veteran's home in Youngville as we speak. At Napa, we have two buildings. They're administrative buildings that are red-caged. In 24 hours into the emergency, the State Operations Center is running at full speed, with more than 100 people working in synchronicity. And luckily, the damage sustained in Napa, Sonoma and Vallejo doesn't seem as bad as officials had first feared. We're moving rapidly into what we call recovery mode. Hey Al, it's Eric. I'm en route up north. Can you give me an update on the happy fire? While aftershocks continue in Napa, a new fire in Siskiu County has Eric Lamarro mobilizing his inland region team and coordinating resources. Our field ESD is in the Waiverika area, so he's ready for deployment if they need to. Alright, like I said, I'm en route up there. Keep me updated if anything changes. Appreciate it. Copy that. Alright, thanks. Take care. The response was rapid, but overlapping disasters are typical. At Bose Challenges, he's trained well to handle. But a disaster doesn't end when the flames are out. A disaster doesn't end when people are allowed to return to their homes. There's a long-term recovery process that takes place after any emergency or disaster. And it requires the efforts of emergency managers at all levels of government to come together and work together to coordinate these tremendous efforts. Now it's on to the next phase. We have engineers that can be dispatched and in fact have been dispatched that can help building officials make those quick assessments to the safety of the buildings. Hi Terry, this is Tim Smith with Cal-O-E-S. Recovery efforts are in full swing. Teams assemble in the Napa Public Works Building, but not until after it was deemed safe enough to enter following its own damage assessments. When these came over, snapped it. A block away, the city's Emergency Operations Center is damaged on the outside. But inside, there's a flurry of activity. This is what responders have trained for and are now putting into action. PG&E crews carefully navigate debris littered streets in downtown Napa to hunt for broken gas lines. Not far away, inspectors are figuring out which homes are safe and which aren't. Trying to hit the dangerous stuff today and not looking at every little thing that's damaged. Those that aren't safe are issued a red placard which is then posted on the building. So far, more than 116 homes and businesses have been deemed unsafe to enter. Response to and recovery from an emergency like the Napa earthquake is a massive undertaking that demands dedicated professionals who can work in top form both as an individual and as part of a team. It would not work if we didn't have this team environment and we practice all the time. Everybody's really come together on this and I gotta say this really falls into the way we do things in California. It's very well coordinated. It's consistent with our plans and we rolled it out efficiently and effectively. Cal OES has the unique role of bringing it all together on behalf of the governor's office to make sure that the state is attending to needs of communities in times of emergency.