Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Published on May 11, 2010
Funny how this video of me taken about 10+ years ago is still so relevant. I cannot tell you how frustrating and surprising it is to run into technicians who are not willing to try new tools. I find this to be more the case with tools or software that you have to pay for. Some technicians will try free software, but not give it a chance and quickly go back to their ‘old trusty tool’. The problem is that as networks evolve, your methodology, tools and knowledge have to evolve with it. I personally think it should be every analyst to keep up with tools with the same degree of attention that they spend on routers, switches or server. A great example for Windows users is good old ping. Many analysts are not aware that with every version of operating system, Microsoft is adding new options