 Thank you all for coming out to the membership seminar for 2023 national convention. I am so Excited to see you all here Hello So hopefully everybody is enjoying themselves here in Atlantic City We had a couple little challenges, but I think you all being the resilient folks that you are overcame Adapted right just like we did in the military So I really appreciate you all for being here making this such an awesome national convention experience for both of our Recurring members a recurring attendees and the folks that this is their first time Come into a national convention. So Just want to say a quick thank you For most of you that know me, you know a couple of things about me one That I'm a huge Star Wars nerd, right? Secondly, I was in the Marine Corps from 1996 I'm so proud of my inner Marine. I keep it in case and all this cushion so it doesn't get scratched But one of my great philosophies is that the way you get cool gifts is to be easy to shop for Right and my good friend dad from the great state of Massachusetts brought me a nice Beverage it's a pale ale drinking corans So I'm going to enjoy this later. So thank you dad Real quick I want to take a moment to introduce my Inner membership committee for this most recent membership here They're seated to my left and right. So of course our chair Matt Kempman from Wisconsin To his right Johnny Walker from Minnesota Penny Brown from Nevada and Shannon sander from the great state of New York, please give these folks a great round of applause for all the work So I just have a ton of stuff to try to get through today an awful lot of stuff. So This presentation really is going to feel like you're drinking at the fire hose I promise you as now is our my DAV dot org and Membership portal seminar that we did on Friday. That's posted in the app We'll make sure all the seminars are posted at DAV dot org as well So feel free to review them. I know a lot of folks like to take pictures of different Of different slides and whatnot. We will share these slides just sands the video just because those are too Too large to email, but these videos will be made available to you I was a little quick on the trigger there, but this is my direct information Do not hesitate to email me or give me a call that number goes right to my desk I want to hear from you if you have suggestions if you have needs I want you to be wildly successful in all that you do on behalf of membership recruitment for DAV And you deserve to be supported in every way possible for all the great work that you do for us every single day So again, do not hesitate to reach out. I probably got the easiest email I always say this the easiest email and DAV dwells at DAV dot org So please don't hesitate to reach out Just want to real quick touch on large memberships madness. It was a great success again this year again, we're just trying to get back to organic recruiting but the only thing the only memberships that count on this are Electronic memberships, so whether you're using recruit a lawyer or just going to DAV dot org and signing somebody up All electronic mechanisms work for March membership madness Please please You know especially for your department leaders out there rally your troops in the chapters to the cause It's a great way to remind folks to start recruiting in order to make your membership goals We don't want people waiting until the end of May to try to make their membership goal, right? So this gets them keyed up for that a little bit sooner And it's just a fun way to instill some competition and camaraderie, you know So we got those beautiful trophies for both the tournament champion and the MVP but we also have iPads that we try to give away to individual folks that recruit 25 or more members So please please take advantage of that is both, you know on behalf of the department And that camaraderie but also as an individual effort. So this year we had Our tournament from March 9th through March 29th, and our winner was a great state of Illinois Lend of Lincoln and our MVP was Wyoming. So let's give those two departments a great round of applause Recruited lawyer go to DAV dot org or I'm sorry go to DAV dot org slash warrior If you haven't already done so put in your membership number hit return the validate button there will Highlight so you can verify your membership number if it comes back It doesn't recognize it make sure you put it in right if you have problems subsequent to that give us a call At headquarters and we'll get you square away But this is the easiest way to recruit that you can possibly recruit You can get a link that you can text folks that you can share on your Facebook page and on your Twitter feed We've got QR codes now that you can get you can use a specific QR code link if you're going to DAV dot org Go to member resources and scroll down You'll see a tile that talks about Business card and station area you can use that code to have your recruiter warrior QR code on your business cards It's all great stuff really appreciate it That was an idea that came from multiple members. So and we just had a lot of wild success There's a QR code on there that you can use to add to your signature blocks and your correspondence all sorts of stuff So leverage that bad boy in any way that you can if you think of a new creative way to do it Please you know share because a rising tide lifts all boats and we'll help each other out Also, just want to quickly remind you of our recruitment points So, you know and again a common theme with me you'll hear online online online, and I know some people aren't As comfortable with that, but we want to do everything we can we can to encourage folks to sign up a line if you sign somebody up online you can get up to three recruitment points if You'll sign them up with a paper application. You only get a maximum of two. So Let's make sure we get folks signed up online. There's two things that happen when we do that There is a greater proclivity for people to pay for their full-life membership out of the gate If we sign them up online with the credit card Also, if they sign up with an installment plan, then it's fire and forget, right? We don't have to send paper statements out every quarter to them that costs Organizational resources just that act alone, especially the way postage keeps going up and whatnot But the if it's fire and forget there's a much greater Potential that they will convert to full-life membership. So that's what we're really ultimately looking for You can sign folks up for as little as $10 a month right now. So With the recruiter warrior link you can share the link on their phone you can share the link on their phone and You know they can put their credit card information in their own mobile device So they're not putting their credit card information on yours. Okay, that's the way to do it But these points we had to make a decision a few years back to ensure that we expire them any rewards program has to expire It becomes too much of a red on the ledger, right? So We expire our points on a three-year rolling basis. So once they've gone through Three membership year ends that following membership year end that we Prosecute at the end of the membership year June 30 July 1 those points will then come off So spend your points when we redeem your points. We always do the oldest points first, okay? So I hate that we sometimes Expire points that folks didn't use so remind all your counterparts out there use their points You can go to DAV store.org There's a great catalog and give Jesse or one of the folks in procurement to call back at headquarters and they get you set up to use your points Just quickly talking about goals and hot lists as a reminder So the goal now again is you know, we shifted that paradigm a few years back So instead of just using some arbitrary percentile increase for the chapter Now we actually try to base the goals for your chapters on a real-world metric Not every chapter is created equally when it comes to the potential for new members residing in that area a The chapter in Colleen, Texas has a lot more low-hanging fruit If you will then the chapter in Eastern Rhode Island, right? So the chapter in Colleen, Texas has a much greater obligation to DAV to recruit those members So their goals are going to be higher naturally so Anything you can do leverage these tools that we're sharing with you. Please get out there and recruit But the goals are now based on our on our hot list You know chapters and departments you got to get those from us at headquarters We want to leverage technology to ultimately just be able to Automatically distribute them to you but for right now just give us a call shoot us an email at membership public At dv.org and my team will get that out to you right away The only thing that you've got to provide us is the zip codes of your jurisdiction and we will get that hot list to you, okay? All right, if you were in the business session this morning, you heard Rob Reynolds talking about the dues increase That'll come on January 1st 2024 We've got to do this. I know you feel like maybe we just increased dues just a few years ago We hadn't had a dues increase prior to that for 19 years. That's not sustainable We have to do this to stabilize And improve the health of the life membership fund, right? So the life membership fund for those that you who may not know when we collect dues at headquarters We put them into the life membership fund and then hopefully with our investments in the portfolios that are involved there Those dollars will multiply and and we'll be able to have a lot of cash to send back out to the field On a per capita basis so that our local leaders you can help us figure out where the gaps in service are In your communities because again every community isn't created equal when it comes to this stuff. So You know, we definitely want to get back to full distribution We've been on reduced distribution here for a few years now But if we didn't do that the life membership fund would have been depleted or would be depleted a lot sooner than What we would anticipate it. So I understand it's tough. I understand You know, it's a difficult thing But we've the way to solve this is to recruit more folks That's one that's the biggest single thing we can do is to get more dues into the life fund to get us Back to normal operations with that And despite the increase, we're really still the best deal in town I've got some numbers up there from some of our counterparts, you know, even at 325. We're still going to be a great deal And as I mentioned earlier, this is a great time to recruit every time we've had a dues increase in my tenure We've seen a boon in recruitment because people are trying to sign up before the price goes up, right? And they're very smart to do so also remember if someone signs up as a as a member On installments, we will continue to honor that price. So if someone signs up for 300 bucks in December Once they pay off $300. They're a full-life member. Okay, there's no sliding scale So get out there and recruit recruit recruit I'm gonna talk a couple about a couple of things here That I went over in the mydavi.org seminar I know we've got some competing Seminars going on at that time and not everybody was able to to make it But I just wanted to make sure I re-emphasized a couple of things everybody should be Registering from mydavi.org whether you're a department officer or not There are things that are particular to you as an individual member in mydavi.org making payments on your memberships Requesting new membership cards completing a transfer form Also, remember that the iteration of mydavi.org that you see today Will probably be a lot different a couple of years down the road as we continue to make enhancements, right? But in order to do that you need you can see the registration link here Or you can just go to davi.org on the top right of our newly designed website, which is awesome Click on member resources Scroll down past the tiles and right there you'll see the Registration button and the sign-in button for mydavi.org But this as registration literally takes you know a minute to fill out. It's just some basic information But just ensure that you're utilizing the correct membership number for those of you like me that have multiple memberships in DAV You want to you make sure you're using the one that you would potentially leverage as an officer of the chapter or department if If that's a direction we're going in especially Because everything keys off of the particular membership number that you're using to register from idavi.org, okay? It's a two-part registration So you're going to fill out that registration form and submit it You'll get an email that looks something like this back that tells you hey Thanks for your registration. Give us a couple few days to validate you into the system And then you'll be ready to rock and roll and then after that one two three days depending on when you When you filled out the registration You'll get another confirmation email saying okay now You're ready to to get busy in the system and then you'll use the username and password that you created when you registered To sign in and gain access to To all the information that you could possibly want Again, I'm not going to go into detail on on every one of these tiles But you got a lot of different information that you can have access to just as a as a basic member Including updating your service record to make sure we got all of that information appropriate Changing addresses whatever you got to do but the kind of the two important tiles to officers Are the report repository And what I'm going to talk about here a minute the officer election report tile But real quick just an update on the report repository Again my DAV is roles-based so things will open up and then close down for you They'll be on the screen or not depending on your role within the organization The report repository again is one of them So it's only accessible by department of chapter officers. So think about the classic Officer election report everybody on the left side of the report and the officer authorized to receive Those are the folks that have access to the report repository. This is completely up to date now every single report Plus some that you had access to in the legacy membership system. You now have access to through my DAV dot org Report you didn't have was the historical Population summary. So if you want to know, okay, where did we start with goal for this membership here? You want to pull up the historical population summary for January or pardon me for July 1? That's the beginning of the membership here And you can see what your goal is then you can run a current population summary and see the difference of what you've recruited since year and our year beginning so Again, you know department in chapter chapter officers see that you can download these in what's called An Excel, but it's really just kind of a faux PDF, right? It's got nice pretty headers. It's very presentable But you can't sort those columns and whatnot, right? So if you want to be able to sort columns do things like mail merge you want to download it in a CSV format It'll still use Excel to open it up But it just won't have the pretty headers so that you can sort your columns and do all your stuff Separate active from inactive whatever the case may be depending on the report that you're looking at So again, you know all the old reports are available now plus the historical pop some So I'm super excited to talk about this and hopefully you're just excited to hear about it Officer election reports are now going to be completely online So no more paper You know, yeah go ahead and applaud for that. This is a great win for us You know, we're really starting to see this technology get leveraged On behalf of our membership duties It's coming to fruition. It just takes time as we've sorted through our new system and the thing I want to Remind everybody of and I said this the other day the old legacy system. You could do a ton of it But it broke a lot. It was a 30 year old platform We had been tweaking that thing for 30 years could joling as much as we possibly could But you know at the end of the day, you know the old saying put a lipstick on a pig That's where we're at with it. So it just takes time We've been in the new system for not even two years yet, and we're already killing it. We really are I know there's some things we still want to get out of the system and we will I want them just as bad as if If not as worse than you all do but just a quick review of this because I did mention it the other day essentially When you log in if you log in as a chapter officer, you're gonna see a screen that looks like this If you log in as a department officer, you'll see all you can you'll see that you'll have a drop-down that shows all of your Chapters in your jurisdiction. Okay, so as a department officer, you can submit reports on behalf of chapter officers So if you've got somebody out there that's not technologically inclined don't know the laptop whatever We don't want to discourage them from being part of the process Just because we are going to drag DAV into the 21st century kicking the screaming if necessary We don't want to leave those folks behind but we are going to be leaning on the departments to help Expedite and facilitate that process. Okay, so if they need to submit a report to you and you turn around and submit it on their behalf, that's great But essentially we were able to populate all of the officer reports for all the different organizations going back 21 years So you'll be able to see all of your reports going back And that's what those views are and then you'll see the 2022 2023 Report there on the screen. You can either revise that or view it so the revised button I'm really excited about because now you don't have to send in a whole new report just to fix one thing So if you guys vote to decide to change your meeting time, you can just revise that on a port resubmit it You're good to go. Right? You like that, right? Yeah Once you start a new report once you start a new report that Revised view will be just view from that point on while we're reviewing and approving the new report So the way we're going to handle security with this First of all that two-step validation process into the system, right? We're going to know who it is that's submitting reports But also when a report is submitted by an officer An email will go out to all the other officers to include the department ORF So people will know when a report is submitted and when a report is approved. All right, so there's complete transparency there if if a chapter's whole Officer court is wiped out for some reason everybody gets mad and resigns or you know, we've had things like that happen We've all seen it but If something happens like that and the department comes in and gets these squared away and gets a new line new set of officers installed They'll just submit that first report on their behalf. Okay And then again all those new members that are on that report will get an email saying the report has been submitted The report has been approved everything else stays the same the Amount of time that you have to submit reports Subsequent to the installation of officers all that stuff same part and stays the same And you heard also with the reading the constitutional bylaws changes. There's some housekeeping items that they're changing to make all this kosher So the other thing here's the organizational details Where you can you know establish your your time and place of meeting all that good stuff But I am also super excited about this aspect You will never need to have somebody's membership number in order to put them on an officer report again all you got to do is Look up their name and as you're typing in their name the the system will let you know who in On the chapter membership list matches that and you'll select it right from there And it'll it'll populate all of their information as appropriate So also what that means is we get an awful lot of reports and headquarters the paper ones where somebody's Installed an officer of a chapter that doesn't even have a membership to that chapter so You know it happens and again paper right so that's another reason we want to get away from that The more human interaction or is this stuff they're more likely hooded there is a mistake So you'll never be able to have to worry about submitting somebody erroneously on an officer report so What's that? Hand up Yes, so and I only let you interrupt my seminar because you bought me this tasty breakfast She was just she she was just asking if the adjunct would be able to make corrections and the answer is yes So yeah, super excited about offers officer election reports when we get back home My IT folks should let me know that we're ready to To roll that out as soon as that happens. I will send out an email to our all of our department Commanders and adjuncts letting them know that that has now occurred and hopefully Everybody gets that it receives that information with great joy And doesn't hesitate to call me if they have any questions or concerns I am certain that I'm gonna get an awful lot of phone calls when that first happens And I am willing to take any phone call You know that you got any questions that you guys have except I want to use paper So that's the only one I don't want to hear so some other exciting news I'd hope to have some working Examples of this but who here by a raise of hands uses DAV's membership portals still a good number, okay? Hopefully this time next year when I say who is using DAV's department in chapter websites just about every hand will go up We are redesigning finally the technology is there the Bandwidth is there for us to finally Rignite our online presence with DAV department in chapter websites So this is going to be what the main landing page looks like You see at the bottom left you'll click on that Use a couple of different ways to search for a local for the department or a local chapter And it'll take you take you directly to their To their webpage You'll the department will as will national have the ability to disseminate information through the websites and You know push information out to the field So this will be another avenue through which we're sharing information local chapters will have way more capabilities ultimately than what you have with the with the membership portals currently and They will look modern and sleek and you'll have some options to Choose the the look and feel of your website, but We're just super excited about this and again. I'm sorry. I don't have a working Working example for you, but These are just over the horizon. I'm hoping at most a couple of few months away. So Super excited about this Now I'm really excited about this, you know, you've heard a consistent conversation piece you heard national executive director of National Department executive director of the National Headquarters Cody Vemboxel in his remarks today talk about the crucial necessity for us to reinvigorate our recruitment efforts and the Intermembership Committee For two years has been working on this. So I also want to thank Our last iteration of the Intermembership Committee. They did Yeoman's work on the so well We had some things kind of artificially get in our way Our redesign of our website and some other stuff We had to wait to make happen because we wanted to make sure that the links are pointed in the right place, right? And that that website redesign is just amazing if you see people from our Communications team, please thank them for that. That just really pluses up our professionalism and the look and feel of the AV but With respect to them to the member recruiting resource What this is it's your one-stop shop for everything that you need to recruit a new member the toughest part of Recruiting for most people I think and I've been doing this for almost 28 years now is Starting the conversation, right? A lot of you are CSOs DSOs in areas You know that you encounter a lot of a lot of folks that are eligible for membership And so maybe it's a little easier for you, but for our average You know grassroots folks it can be tough to answer some of these tough questions that people Have today when you're trying to recruit them into an organization like DAV Back in the day there was the sense that it's a sacred obligation for you to be a member of DAV And I still feel that it is but current younger generations We have to make them understand the value of DAV membership how it protects them and Why we are organized the way that we are so the idea there's two pages here And this is the digital version. I'm gonna take a moment of Privilege here and kind of pop out of my presentation so We'll have this organized on DAV.org and we'll also have instructions to you that shows you How to add this to the home page of your iPhone or your droid device so that this information will be one click of a way one click away When you encounter somebody that's eligible for membership when I was a young NSO Ken Wolf the former National Service Director pounded into us that we should always have a membership application on us Wherever we're at If we're on vacation somewhere you should have a couple applications in the trunk of your car, right? Well now here in the digital age It's possible that you always have an application on you whether it's recruit a lawyer or whatever the case may be But this resource is totally at your finger will be totally at your fingertips So this will hopefully be out here in just a matter of a couple of weeks to you and again We'll send out a memo, but you can see here that you're scrolling up and down and if somebody says If somebody says hey, why do you have oh? Didn't change. I'm sorry This is defeating me here getting Defeated by technology. Sorry. I was still in his interview there They didn't care anything I appreciate Come on Of course, it's not working It worked earlier So anyway, the idea is that you That you You'll have this resource at your fingertip and you'll be scrolling up and down and if somebody says why does DAV have Membership views, okay You'll click on the hyperlink in the membership dues Such an annual launch the membership dues video for DAV So you'll have a little blurb there that you can just articulate The information to them why does DAV have membership dues and if you need further support You'll be able to launch that video so you're not struggling to answer any particular question So what else does DAV do? We'll have information on patreon bootcamp and our van transportation network all that good stuff, right? So it will all again just be a click away It helps support you through that that recruitment process plus there will be a Paper companion for this and I know I said I don't like paper, but I also know that there's some folks that struggle with technology So there'll be a companion piece to this that will be it'll have the same information But instead of having the hyperlinks And it won't be as robust as the digital digital version But it'll still be pretty good instead of having the hyperlinks It'll have a QR code that somebody can pull out their camera take a picture that are Hover over that QR code click the link that pops up and it'll launch the same video So it'll be a nice recruitment resource to have wherever you're traveling You know will continually make enhancements to it the inner membership committees last year in this did your did amazing work On this so please give them a round of applause Sorry for the technical difficulty there my tea guys fire It's been a minute. I've gotten a lot of questions. You see I'm wearing a Warriors Club shirt here And it's been a minute since I've talked about this directly As part of a seminar just because we've had so much other stuff that we've had to cover but the Warriors Club was rolled out a few years ago and it is an exclusive Opportunity for DAV's full-life members. We did some analysis back when we were looking at this and you know When you look at the data, it's clear one of the biggest groups of supporters of DAV are DAV members So we decided to offer them a specific opportunity Once you're a full-life member to donate to the DAV and this still you know has all the benefits of What you would have if you donated to any other charity with it being tax exempt all that good stuff But sorry tax deductible but the big The big reason for this the motivation here is to again help Stabilize the life membership fund so we can hopefully at some point in the near future rather than the distant future Get back to full distributions But it also helps again support DAV at the local level so If you donate $21 a month, you know rehab and counseling programs or Vans transportation network all of these initiatives that come out of headquarters a Big chunk of your Warriors Club donation goes to support that and This awesome Warriors Club swag we make it available twice a year exclusively to our Warriors Club members We'll send out a a email to those members a couple of few months before mid-winter conference and then a couple of few months before National convention so you have time to order your swag and get it back to you and tie in time to promenade around and make everybody jealous with this awesome emblem so hopefully We can get a bunch of folks to sign up here if you go to DAV org And again member resources Scroll down until you see the fundraising tile the link to join Warriors Club and make a $21 a month or more donation Is there and if you sign up here? I have a special piece for you You can go to fundraising. So if you think about the will call desk downstairs, but here on this deck the same place, right? That's where fundraising is if you sign up here or you're already a member of William Warriors Club We've got awesome Warriors Club pins for you Here's a nice gift. So I encourage all of you to do that And as always I try to save a bunch of time for questions, but we're kind of coming to the end here I also did want to remind you all of our member advantages You know a couple of years ago, we would have a baker's dozen or so worth of Vendors that we Individually negotiated deals and discounts for our members with that took a lot of time energy and finance to do And because of some other restrictions and being a nonprofit it was tough to advertise for all those folks And even though some of them were kind of throwing the kitchen sink at us We discovered that you know, it was tough to really kind of zero in on specific benefits that Our members were looking for I mean identity guard was one of our partners and they gave us Everything they bent over backwards for us and hardly, you know, just a handful of our members signed up so it's important that we have a large breadth of Discounts and benefits for our members And as a member of either DAV or auxiliary they're both eligible for this If you go to the DAV dot enjoy my deals comm you sign up with your membership number you create a Password you use an email address. That's all you need the membership number validates you into the system And then you go out on your iPad or your telephone and you in the joint store in the Apple store You look for that my deals app you'll sign in with your Your email address and user username or pardon me a password that you just created and you will have a DAV branded my deals experience And there are literally thousands of discounted Opportunities in there not just from national and regional brands But I have discovered that they negotiate with the mom-and-pop pizza shop around the corner You also have a way if you have a favorite pizza shop that's local to you or something else You can refer them to Access that's the company the vendor we use for this And they will reach out to them and try to get them signed up for discounted services through my deals So I mean literally thousands if you're planning a trip to Disney World or Going to Vegas or whatever You know try to try to use these if you got to send your wifey or Your mom flowers or whatever it might be use one a hundred flowers through my deals The the great thing about this not every program because it just depends on the one-on-one deals that they have But a lot of the stuff especially as it relates to travel when you use the programs through my deals on member advantages Not only are you getting a discount with DAV is also getting You know a piece that action so that we can further fund DAV's free programs and services So it's a win-win win all the way around so please take advantage of member advantages It's just our way of saying thank you for being great I think the greatest membership base in all not just via so's, but any organization I love you all you guys do such amazing work And this is just our way of saying thank you for that as well as thank you for all the hard work That you do every single day on behalf of disabled veterans and their families, so please take advantage of this I Want to I haven't shared this in a while, but I usually have two or three videos that I put throughout my Presentation but again, we had so much to cover today, and I want to be sure to save time for questions, but I Just loved to wit Jones to death. He's a photographer for Well, he was a photographer for Rolling Stone magazine for 40 years if you picked up a Nat Geo in any time in the past 50 years you probably saw his work But the guy just does amazing work and he has a real unique perspective on teamwork And how we can help one another and I just wanted to share this with you if you've seen this before Please bear with me, but it's been a minute since I've shared it with with you know an audience this big So I hope you all enjoy this You know my very first published photographs were on the pages of the National Geographic I Still find that hard to believe I mean it was crazy, but that's what happened. I was 26 years old Bob Gilca the head of photography at the geographic Called me back to their headquarters in Washington, DC to give me my marching orders And I remember I remember standing in the lobby of what they call Explorers Hall And I was looking at at giant globes and dog sleds and submersibles and flags planted on Everest and and surrounded by the most beautiful photographs I'd ever seen in my life How was I gonna prove that I was worthy of working here? And then I was taken upstairs and into Bob's office Bob Bob was a blunt man Just straight and to the point and honestly a little scary Well that morning I was completely unprepared for what he said to me He stopped me cold. He changed the way I did everything from that day forward He looked at me from over his desk and he said You know do it The people who photograph for this magazine are the best in the world. You don't have to prove yourself. I Don't have to prove myself. I mean honestly, that's all I've been thinking about since I got the assignment You don't have to prove yourself. He continued But by God every day you had better improve yourself The words went in Don't prove yourself Improve yourself Bob was still talking. He said, you know, I want you to spend your time every day trying to be better than you were yesterday If you learn something that'll help the others will then share it that way we'll all get better faster Don't prove yourself improve yourself Otherwise you're fired Big first lesson Right out of the blocks. I don't know how many times I've thought about it how many times I've acted on it since that day at Bob's office Don't prove yourself improve yourself And you know living that lesson I've come to see that life really is a lot more about cooperation Than it is about competition It wasn't proving myself or taking others down that allowed me to succeed it was simply consciously continuously improving myself Refining my skills honing my wisdom focusing my vision ultimately The only person I was trying to surpass was me don't prove improve great stuff, huh Of course, nobody in this room is getting fires that may be me. I don't know but You all do terrific work all year long If you're doing something that's successful, not only do I want to know about it, but I want to make sure that you're sharing that technique or Chachki or whatever you got going on that seems to have folks responding Tell other tell folks about it network. I ask for ideas You know again, I showed you my information my direct information I say that and I would get a smattering of calls or emails But not nearly as many as I probably should do not hesitate to reach out to me I am I'm here for you if there's anything that I or anybody else at headquarters can do for you Please do not hesitate to reach out Membership takes the no wrong door approach if you call me asking a question that I don't know the answer to I promise I'm gonna get you to the right person. Okay with a warm hand