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Published on Jul 5, 2017
www.inbenta.com Inbenta is a global leader in artificial intelligence and natural language understanding. Our technology, coupled with machine learning, fuels highly accurate KB & e-commerce search, ticketing, knowledge management and chatbots for customer service. Inbenta's solution understands and delivers results based on the meaning behind customers’ search queries, not just the individual keywords. The result: improved customer satisfaction, reduced support costs and 90% self-service rates.