 Hi everyone it's milestone card explainer time again so this is number four i've got my cards here again i'm going to give them another quick shuffle and see what we come up with today we've got bounce back agility the card says we got knocked down but we didn't sulk about it we got back up we dusted ourselves off and we went again so why is that an important milestone in a team's journey towards greatness and team mastery well most teams that are operating in a self-organising manner are doing so because they're in a complex space where micro management isn't the right answer there isn't a way of finding out the right way and telling them how to do it this team needs to work out how to do things and they're going to be trying things that haven't been done before they're going to be experimenting and they're going to be running the running the risk of failure whisper it carefully and so when there is that risk we're going to fall down you know and we need to be able to learn to get back up because the alternative is we try and over plan things we try and put some bureaucracy or process in place for a recovery plan we try and think up all the things that that could happen that could go wrong but if we can develop a habit and develop the skill of being able to recover when we do hit some inevitable bumps in the road then we can roll with things a lot easier we don't worry about it it's not too much of an issue we can we can just keep going it's not easy it's not easy and and we take it personally and we do reflect and now there's a good thing you know I think we should think okay that didn't work you know that doesn't feel brilliantly because I don't want to do the same mistake again so I want enough pain for it to be something I don't want to do again but not enough that it makes me want to quit now to begin with getting knocked down and then getting back up again could be quite tiring especially if we're doing it multiple times and we haven't developed that bounce back agility those muscles haven't been strengthened but eventually we'll get so good at it that when we get back up we'll be even stronger than before we were knocked down and that's a fantastic place for a team to be what can you do to help your team get there well there are three things that I'm going to suggest one is develop a mantra find some phrase that works for you whether it's we get knocked down eight times we get back up nine or we either win or we learn whatever it is get something that's short enough that you can repeat to yourself that you can have posted around your team rooms on your monitors whatever develop that muscle memory of that phrase because that is your new mantra that is your new team truth repeat it repeat it repeat it the other is you're part of a team so help each other give each other energy look for where your teammates might be needing a bit of help to get back up off the canvas and keep going to get off the get off the road and cross that marathon finishing line and accept help from your teammates and the third is to celebrate every time that you do get back up take some time out to say we got back up that's a great thing we should be proud of ourselves for that we didn't quit try those three things and see if it helps your team go from good to great