 I have just been asked a great question in a live stream and that is what is design thinking? So let's start from the beginning. There are six steps in the design thinking process and the reason we call it a process is it's basically it's a journey you follow to get to an end goal which is designing something that people love. That's the whole point of this. We don't know when we're going into this what we actually want to design. We just know that this people that have got a problem and we want to find out what they want and we want to design for it so let's take a look at this through designing a new house so we'll start off at the first stage and that's um it's empathise it's it's who are we actually designing for so let's let's take this example of building a house we um we first of all we just don't go laying bricks and designing something we need to know who's going to live in the house because is it a single person or is it a large family of eight people because that will dramatically change what we do and when we're designing websites and apps we can use this process and basically you can use this process for anything really it's it's great any problem um that has people then we can use this for so we do lots of different tasks and as ux designers we can uh we can do there's two main types of research qualitative and quantitative so qualitative is we um it means quality we talk to the people one on one and we find out what do they want a a little bit about them and and then we do a quantitative which is survey if we have lots of people in this example we just have one family so we're going to do qualitative research and we're going to make some personas because we need to know who is living in our house and then that allows us in the next step which is define that means um we've got our research we're going to define the problem and that is okay we have a family of four people they need a house and um you know some of them might have disabilities someone might not be able someone might be in a wheelchair so we know then when we're designing this house that we're going to do a bungalow or we're going to do an accessible lift so all of this um all of the features for the house come from knowing our users and that's exactly what you want to do when you're doing um research for websites and apps you want to find out who your target audience is what their specific problems are so we design something that they love and then the next stage is um it's ideate so we've got our we know our users we know the problem and we know the problem we're trying to solve and the ideate stage is basically where we try and get as many ideas out as possible so as designers we start off really lo-fi so we start with sketching and then um through that we can get kind of through as many ideas as possible we normally the little workshops where we'll get what we call stakeholders in and these are key people from the business this could even be a user who lives in the house we will design something and we'll do it with them so we know that what we design on paper is what they want we try and get everything involved at this stage we can throw it away um really cheap to do so we know when we have that sketch we know that it's going to be acceptable by the users and the business like it so we can then move forward through the ideate process to the next step which is prototype and that is where we then take that and we make a more high fidelity prototype so in this example we're going to make a little model of the house just to show the users but when we're designing websites and apps we might go onto figment and we might make a prototype which is a realistic looking website or an app so once we've then prototype there we then go onto the next stage which is test which is where we then bring the users in and we say okay what do you think of the model of the house is this everything you want and they might say oh we've got two cars so I'll have to make the driveway bigger or if we're designing a website or an app people might say um I want to see different images of the clothes if I'm doing an e-commerce thing so I will design that in so I'm always designing with the people I'm designing for kind of in the process and then once the testing step is done we move on to the final step which is implement so so I know when I hand over to my model to the builders so I'll hand over the model which is a prototype and I'll hand over the architectural plans and everything they need they can then build the house and they're not asking questions where the windows go because they know everything is in place the same as when I hand over my work to developers they know where the buttons go they know everything about the website because I've handed over a fully fully test the prototype which we know the expensive part is the building so it's going to cost you're going to have to get builders you're going to have to get lots of people in you know brick layers roofers to do the house when you do a website and app you have to get front end developers back end developers the costly part is the building stage so I'm not giving them something that is not going to be accepted by the end user and that is the design thinking process you can apply it to anything I hope you've enjoyed this video give me a thumbs up or like if you want to learn more about uiux design check out 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