 What is the name of the Oh the reason I got another name for women in business and the transport and logistics Yes, welcome back to why in the morning this is entrepreneurship Tuesday as I told you earlier My name is Barry Moses or it's by more social media And it's time for the moment of truth now because I have an award winning business Leader in studio with me but before that white 5 4 channel on Twitter White 5 4 underscore channel on Instagram White 5 4 on Facebook is the way to interact with us Or you can hit me up directly at it's by more so the women in business award winner The CEO and founder of Modest Collections Lois Kamano is here for the second time Kareem Sahab Thank you so much for having me It's such an honour You're getting used to this right? It's not Feels like home now It's home but it never gets easy Alright, we rarely get people in studio for the second time or the third time But this means you've been putting in work and there's something special about this particular day Introduce yourself for the first time My name is Lois Kamano CEO and director of Modest Collections Modest Collections we offer delivery services for online sellers In simpler terms we have border borders that offer delivery services from stores to the clients From stalls to the clients So you're the middle person right there The last time we left off at Modest Collections How many riders again? The last time we were around 5 or 7 And right now we're scaling a little bit higher And we're actually looking for more additions coming January That's our job opportunity for people to look out for So people might get jobs from washing wine in the morning today Look out for those job opportunities as well Modest Collections is going to be hiring in January So there's been growth for sure Yeah, there has been growth for the last time The last time was here we were actually campaigning about the business Kenya Semi Award Which we actually won right after that Ever since then till now We recently won the top women in business And the Transport and Logistics That has really given us a lot of market So these awards really work? Yeah, they work So people pay attention more You get more credibility after winning awards for sure So looking at where you're sitting right now Recently you've won two awards already The business is growing It doesn't come without challenges obviously The higher you go The higher we go I'd like them to learn this because People think it's easy to get to the top It's an easy journey to the top It's not easy You know who told you it's easy I read on who lied to someone that it's easy It's really really hard What are some of the challenges that have come with scaling up for status? Scaling up, especially when you get recognized The government expects more from you Taxes The tax money comes knocking That is number one Apart from that You have to grow yourself Especially getting into forums where you understand how to lead I can't compare myself when I was here the last time And now You have to gear up Because the higher you go More employees You have to learn how to deal with them So it takes a lot Can I say to man up Or the woman up Woman up Let's see I'm not going to say anything I'm listening to your topic before I get crucified Let's get crucified But you need to step up Let's say step up When you're scaling up For sure Alright So the tax man is one aspect Number two is more employees Number three is obviously the authorities What about your personal life? Personal life gets tricky Because people expect more from you You can go higher And say remain at the same place You behave in a certain kind of way You expect to show up even in more places Which is not easy People are listening to what you're going to say So the stakes are high People are looking up to you The stakes are high The stakes are high And you have to sacrifice your regular life A lot A lot Have you made sacrifices? Especially working hours Have to be more Especially like today When we have an interview You have to wake up really early When you plan your day To compensate To compensate for the time You're going to be outside the office There's so much So much that goes into it Alright There's a small rebranding That has gone on at Modest Collection Since we last checked in there You have a new slogan Which is very catchy and amazing Would you like to share it With the viewers right there? I'd actually like to share with you The last time we were here Because of the collections People actually think that We sell clothes We wear fashion line Because of the collections Yeah because of the collections But I didn't change the name Because I need people to understand This journey Of where we began So we used to say that Modest collections we collect And we deliver But now we added a hashtag Delivery me Take it take it Delivery me Take it take it You've incorporated The street language in there Take it take it Is a shank technology For Raka Raka Why would you choose such a language For a company that is winning Awards like this At the end of the day We could do a bit Of a normal monainchi So who are you serving A normal monainchi You need to speak to them You need to talk to them Because without them The Modest Collection is nothing Alright So do you think that That shank is going to be Taken over too? It's going to be Let into boardrooms And the rest of the business Yeah, especially that You've had even our leaders Adding these things Re-engra-da to their Speeches Because they know that They need to get to these Young people Then you need to style up You can't remain this And you remain formal Very few young people Who listen to you And actually when we're here Who are we influencing We're actually talking To the young people So you need them to listen To you So why not talk the language These things Do they happen by chance Or you plan after six months We need a new slogan After seven months we need This and that They happen by chance No, they happen by chance You meet them along the way You say to them We can add something You start juggling different terms Obviously you have people That you consult Which I find very key In business especially Consultation Yeah You always have to consult And like I got an idea How about delivery Chop chop Delivery You start brainstorming People will tell you This already exists This is already there This is a little bit too aggressive Yeah And then you come up with something Oh I forgot to mention My team is young So they obviously contribute to that Is this something that you Always look Look into Too high young people Yeah Especially right now I'm not being selfish But right now Yeah Just There's something like that Right now I'm especially Adding more and more young people To the team Because they do Discrimination No It's not HGC as you say But I need the young people to realize They have more potential That they feel And we're not being Even the opportunities anyway So young people can give Young people opportunities Exactly Wonderful Right there Alright Branding is very important to you Very important I've noticed I've figured You have pieces of bookmarks That you Give to your customers As incentives You have t-shirts as well And you recently came up With a very good catchphrase Like that Alright Do you do this yourself The branding Yes I supervise everything And everything is intentional In what we give The t-shirts Definitely for People wearing But for the bookmarks I believe in the power of reading Because what is here Will take you really far Which book are you reading right now Right now I'm reading on It's a new one It's called On the Black Sister Street On the Black Sister Street Yes Alright Is that a fictional book or It's a fictional book From the Nigerian roots Which I Actually lie Around the Nigerian roots But I'm actually happy to see That there are so many Kenyan writers coming up Such as the Dragon Seafly We have so many I can mention them All right now But Having knowledge Knowledge is power Alright Why not assume That reading a fictional book Has nothing to do with Impacting knowledge That is going to help you In a business But what would you say about that I find it as a point Where I reflect A point Where I get to understand People have different Kind of points of perspective So the moment I It's all about perspective Yeah, perspective Because the moment Personally I don't think I can write a book A fiction especially When I read a fiction And see how Imaginary people can get How well the thoughts can get I'm just wowed by that You're just wowed And it improves Your thinking It improves It gives you different Perspective Yeah More perspectives It's wisdom obviously And it improves your language Which you need in the boardroom My knowledge is The search interviews Alright, I feel that I feel that So we collect We deliver first Change to delivery In each up job Yeah, just a hashtag Just a hashtag Just a hashtag Delivery in each Take it, take it Delivery in each Take it, take it So that is the hashtag You move in well How can they catch you On social media So they can jump On this hashtag As well your camera Social media Facebook It's modest collections Like our page Interact with us My personal Facebook page Lois Kamanu Message me Don't be afraid If you need any advice If you need to talk Just message me We are on Instagram Modest underscore collections Or Lois underscore Kamanu And even their Twitter We are there Your personal handle Kamanu Lois And also modest collections Yes Kamanu Lois It's about that time That we talk about competition This is always tense In the boardroom I suppose Yeah Alright Ever since we met For the first time You told me about this business I've seen delivery companies Pop up online Left, right, center Some of them even have billboards In the middle of town In Westlands Meaning they have some Money to back them up Yep How do you How do you float first Being in a sea Of people with capital Trying to do the same business That you would do it It's not easy Especially to convince your clients If you look at the margin In the prizes Your prizes cannot be the same Because the moment that you have a pool Of resources or other riders You're able to subsidize the prizes And that cannot be our scenario Because we note it there But at the same time You need to have a difference What is going to make a customer Choose you As compared to Another person who is doing Way much better In terms of cash And bigger Exactly So the question is What do we give What makes you different Personalize attention Personalize attention I'd like you to address that To the viewers Look them straight into their eyes And tell them What is the difference between Modest collections And the less Wow The rest Of the delivery people So what is different about us Number one We give personalized attention In that To be handled well from A Till the time that you're done From the inquiry Exactly To the delivery Exactly Number two Once your parcel is picked It's going to be delivered straight To your client Sometimes you may order At eight in the morning It's delivered Even at four In the evening At Modest collections We don't do that You don't I'm chilewi At chilewi Because to pick it up Take it, take it To the clients Take it, take it To the client All right So Modest colleagues That is how you stand out You separate yourself You emancipate yourself from Custom experience Custom experience It's all about Custom experience All right How have you managed What are some of the things You've learned about The Kenyan market And that While trying to give them That custom experience What are some of the Unique things You've learned about The Kenyan market That somebody might Pick and take home What have learned The Kenyan market Negative and positive Let's start with what? Okay, we'll just mix them up So whatever it is The Kenyan market Especially in my field Sorry to say It's more so Good for us all Anybody for themselves All right Nobody cares about that No Kenyans don't care about Each other as much And that's something That breaks my heart But That's something I've really noticed Number two The market is not As hard to penetrate As people think As long as you Point out a need in the market It's very easy to penetrate People say it's very hard Because of capital But I believe that With whatever you have You can always start somewhere Whatever you have You can always start somewhere It's not very hard to penetrate But Kenyans care about themselves So you need to Serve that Exactly In the point that Let's promote each other As opposed to Let me say these apps That are being developed outside And coming to control The business within We need to promote each other first So it's that Five taxi apps And one is Kenyan I should be that person That uses the Kenyan one The delivery companies I should always Find the Kenyan one first Before At least go for that first Promote your own people If I get disappointed I have the option To go to another place But always try To support Kenyan products Just try to support The Kenyan product If it doesn't work then Wow I see why she did that How can I consume social media again And how do they get A hold of you services So to get our services You can Give us a call We have a call centre Where there's Even right now When you call There's some already to serve you Our numbers are 0750 500 502 Or 0785 003 003 003 Alright Just bring that back again Should we say that again? Yes So you can always Give us a call To book your ride Which is done Like around 30 minutes before You have to book a ride Prior By calling 0750 500 502 Or 0785 003 003 Or you can Even messages In our social media handles There's always Some already to serve you At Modern collections For sure Alright Somebody is asking How far Can you deliver? What are your limits? We're actually Looking to expand on that I'm getting that Question a lot But now We're serving Urban In some environments We're looking into Moving maybe To Thika To places We get to the river At some point But we're looking On how we can Tap into that market Pure And especially In places like Thika That are quite a distance We're looking Into a long-term plan For that Looking into a long-term Plan for that What about The size Of parcels That you can deliver So The size from Very tiny parcels To around Do you know the Carrier boxes That are fitted on The maximum Yeah the maximum size Of the big sizes So that's the Standard size That is the standard size Yeah But we are looking to Get bigger Bigger parcels In the future as well Yes All right Congratulations On your awards Where do you place them In your office Yes They're right there Anybody would like to Come take a selfie With the awards Can come through All right I'm guessing you Networked with A lot of Powerful queens Or women At the At the award ceremony Who is that One person That really stood out For you And you thank God You went to that event And met that person Actually I wouldn't pinpoint One person Because it has Actually impacted me In a way that I didn't expect I can come through And even show you Evidence that Every single day I have a new client That is from the Women in business Membership Or It's called A circle Every single day Every single day I don't Want to Mention I might get into trouble Yeah No No No No Any woman in business Please Join the women Join If you don't know how to join Message me on my social media I'll show you how to join him Any woman in business Should join this Women This is the future Of women in business In this country You guys are going To take over the world All right Networking What I get from Networking Is also very important It's a very important aspect That has got you to Where you are From the first time We met To this time All right Your networks What do you create them? Number one Going for forums Especially like The women in business And one thing I've learned During networking You have to go Find the networks yourself Sitting in your office Will not help No You have to go outside There Because Especially like I can give an example Every week We have These meetings Where we all meet I can tell you for sure Every meeting You meet different women That's number one And who will connect So it's a chain It's a chain These forums are very important People learn from these forums Yeah It's not a cliche The forums are not a cliche I thought it was a cliche Uh-huh I also think it's a cliche No Uh-huh I don't know After I go After I go to the men's conferences I'll understand That's when you realize That it's very important I didn't see the power in it But right now I hear of any forum I'm game Your game Because that's how you Make business right there Alright Wonderful Thank you very much, Lois Commander for coming Through to why in the morning We appreciate you This is the second time Coming And I'm looking forward To the third time When you're bigger And the fourth time When you're At the Nairobi Stock Exchange Thank you so much It's such an honor Alright We'll wrap this up But You seem like A social person You seem like A people person What about that person That does not know How to How to talk to people Which is Handle people What can you tell them About networking They're good at Their business They're good at accounting They're good at Projecting They're good at Making plans But people Skills So like introverts Yes What did you tell them For introverts You don't have that struggle So you don't know how to No actually I have a cycle of introverts So what I've seen especially It's all good to depend on others But it's good If you feel like You don't have the courage And you need even To go far from Call a friend Call a friend A wing person Yeah, go with them Oh, they can always call me I'm ready to go You're ready to go At a fee maybe Yeah, exactly No, just free It's free But to your question This fear gets over with time Just like how you tell me Solvable practice The first time was here I don't feel the same right now It gets easier with time Get easier with time But get out of your comfort zone Get out of your comfort zone Make the first step And then practice It's going to get easier Yeah All right, thank you very much Lois, it's always a good conversation When you come through Twi in the morning All the best in your endeavors Thank you so much All right, we have the CEO And founder of Modest Collections Have three bookmarks right here That you can get a hold of So hit me up on my social media It's very more My first three followers Will get a taste of this So we still have another interview Coming through with Alex Or by Alex So don't go anywhere Don't take that down Twi in the morning