 So we all know the double diamond and I think the double diamond has served its purpose But it's also quite limiting and I think we as a service design community need to start having a conversation about what's beyond the double diamond and what the limitations are and I think There is a different mindset that we can adopt and the double diamond Describes four stages in a design process And I think the design process in especially the service design process in reality isn't as Structured as that isn't as linear as that and already many smarter people than me have pointed this out, but I think the Words in the double diamond are actually pretty useful. So going from research to creating insights to opportunities to prototypes What I would like to see is rather than talking about Stages in a design process our I think it makes much more sense to talk about modes of operation or Mindsets of operation both start with an M. So for the acronym it doesn't matter So as a designer you can be in the Research mode you can be in the insights mode can be in the prototyping mode and That happens really quickly. So in a in a matter of seconds you can actually switch between those modes of operations For me that makes a lot more at least it's it's much more True to the nature of service design how it operates it it's not as Chronological as a double diamond sort of makes you believe and I think a lot of clients get the wrong impression about the process They think if we just follow these steps, then we'll have some sort of outcome at the end, but in reality it's much It's much more messy. It's much more fluid and you're constantly as a designer switching between different activities different modes of operations What do you think about this would that be a Valuable addition. I don't think we need to throw the double diamond away because it has its value, but I think explaining How service design works in this way to clients? Sets better and more realistic expectations What do you think leave a comment down below and I'll probably sharing some more about this topic in future Videos, thanks for watching and see you soon