 Welcome again to Delivering a Seamless Experience with Microsoft Office 365 Productivity Solution. My name is Becky Wiegand and I'm your host joining you from TechSoup's Headquarter Office in San Francisco. Today we will be joined by two presenters from Microsoft that were fortunate to have joining us, Brian Von Exelsen who also goes by BVA, who is a Senior Technical Product Manager at the U.S. Microsoft Office and also Manish Agarwal who is a Senior Product Manager with U.S. Microsoft Office as well. I am again Becky Wiegand and I'm the Program Manager here at TechSoup where I've worked for about six years writing articles and running webinars and blog posts to try and help nonprofits achieve their missions more effectively with technology. You'll also see assisting you in the chat today Allie Bestikian who is an Interactive Events and Video Producer here at TechSoup and she'll be on hand to help grab any of your questions, help you with any technical issues, and chat any resources out to you throughout the webinar. A quick look at today's agenda. I'll do a fast introduction of TechSoup. We'll do some polls of our users who are on the line with us today just to figure out what version of Office you're using and how you currently collaborate and that will help guide our presenters a little bit in how they present their content. We'll take a look at Office in the Cloud and talk about some features and benefits and we'll see some live demos of Office 365 and the different pieces. We'll also give an overview of the different plan options available for nonprofits and then we'll have time for some more demo and Q&A. So quickly who is TechSoup? We're a 501c3 nonprofit that's working towards the day when every nonprofit, library, foundation, social benefit organization on the planet has the technology, knowledge, and resources to work at their full potential. We've been around since 1987 serving nonprofits in more than 60 countries and already having reached more than 200,000 social benefit organizations. We're continually offering new products and services in our catalog including things like consulting services which we also have some new consulting services on Office 365. So for those of you interested, we'll talk more about that later. And newer options like Windows 8.1 and QuickBooks 2014. Now moving us into the topic of the day, some of you have already started answering in the chat window but go ahead and click on your screen to let us know what version of Office you're currently running. Are you up to date in Office 2013? Are you one version back at 2010? Two versions back at 2007? Or are you using Office 2003 or earlier? Or maybe you're not using any version of Office. So go ahead and click those links on your screen. Click one of those radio buttons and that'll help us know kind of where our audience is at today so that we can speak most effectively to your needs. I'm going to give a few more seconds so everybody has a chance to participate. Go ahead and click those radio buttons. I'm going to go ahead and show the results right now but you can continue clicking on your screen if it's available to you. So it looks like around half of our audience today is on Office 2010 and around 27% is on Office 2013. So it's great that most of you are already using either the most up to date or very close to it, Office Productivity Suite and are already familiar with features like the ribbon. So for those of you using 2003 or earlier there may be some features that look a little less familiar to you but our presenters will have an opportunity to give you a bit of familiarity today while they do their demo. One other quick question for you. How are you currently collaborating with one another? So this is a multiple choice and multiple answer option. So you can click whichever of these applies to your organization. Do you have remote staff or board or volunteers that you're collaborating with online? Do you send a lot of attachments? Do you need to co-author or co-edit documents? Are you sending large files like videos or giant PowerPoints? Are you sharing files and folders? Are you sharing updates on social media with coworkers or board members? Or maybe you're not yet collaborating online and you'd like to be. And if I don't have an answer here that you think should be here, go ahead and chat into us with what that is. And again, I'll just give another little few seconds here so that everybody has a chance to weigh in. We have one person who chatted in that they're using ShareFile. It's such a program with one of our partners, other donor partners here. We have another person commenting that they're using Skype for instant messaging only internally. It's great. So I'm going to just give us five more seconds here. Four, three, two, one. Some folks saying that they're struggling with Google Apps and Office. Another person saying they're using Google Docs. Somebody else saying they're doing teleconferencing. So these are all really helpful. So it looks like more than 80% of our audience is collaborating by using and sending lots of attachments. And around the same amount almost 80% are sharing files and folders. So those are the two biggest areas that people are using. And then the co-opening and co-editing of documents and having remote staff and volunteers are also very important to a lot of people. So this is great helpful information for us as I bring our presenters on the line to take us into a tour and a conversation about Office 365 and some of its features and show us what it looks like. So welcome to the line, Brian and Manish. We're really happy to have you join us today. Feel free to give a little bit more introduction about yourself if that makes sense and take it away. Awesome. Thank you. So this is Brian Van Axelsen. Many people know me as BBA. I was acronym to Microsoft several years ago. So it's become a brand. And I will be joined a little bit later today by Manish. We both work in the U.S. Microsoft Office Division focusing on Office 365. And we're excited to be with all of you today and talk about not only the great solution of Office 365, but how our nonprofits and it's one of the great things about Microsoft and some of the programs that's charitable donations and it's really just a great feature that I feel we have working for Microsoft that we can offer to organizations such as yourself. So as we get started, I want to kind of first look at what is impacting and we can see some of it not only from the information in the polls on how everybody is working with one another, but also in the IAM windows as we see some that are starting with Office 365, some that are using some of the competitive products as we think about Google and the Google apps and some of the integration on how do I get Office and a disconnected experience sometimes. But we're also looking at the landscape of how do we work and as we saw in there in the IAM window that we have some Skype for internal IAM, we got some cell phone conversation. Devices are prevalent and many of us are using multiple devices. And one of the things that we talk about at Microsoft is having that seamless experience as we go across the different devices including as you will see on this slide here non-Microsoft platforms. We had some great announcements recently on iPad. We'll talk about that in just a little bit. But what do I have as an experience as I go between these different devices and we have apps from the phone perspective, apps from a tablet perspective and of course the traditional desktop and laptop experience. As we continue the conversation, how do we communicate? Many of us are communicating with all these different types of devices. We may be using voice over IP. I'm using voice over IP right now to broadcast to you. Many of you are listening to the stream. We may have dial tone, PBX, the old POTS phones, IAM, chat, email. Email used to be the prevalent way, video, audio conferencing and of course social as we think about some tweeting of our conversations today but if we think about from an Office 365 perspective with our acquisition of Yammer how we can really have that social conversation. So we start to look at there's multiple ways that we communicate with one another. And then there's this industry change that's affecting not only the way we work the way we consume information, the way services are delivered to each of us both from a professional business perspective and from a consumer perspective that comes back to the word known as cloud and what does the cloud mean and that enablement. And I really look at the cloud as an enabler to deliver these experiences, deliver these services to the different devices that we may be connected. And now we start to look at having that connected experience and what we end up looking at is well do we have a connection to the Internet and through many of these devices nowadays they are coming built in but then we also have the connectivity that may be brought into the workplace. There may be some of you at the local coffee house that may have the connectivity right there that you're joining us through. It may be from a home perspective but we start to look at how do we have connection and then use the cloud as an enabler to deliver this experience and to have that flexibility that is both good and bad quite honestly. Great because that means I can get access to my information as long as I have connectivity no matter where I'm at. Bad in that from the whole work life balance and I know that many of you are dedicated to the nonprofits and there's a lot of time and effort and energy we see that bleeding over it's not that 9 to 5 conversation it's an always on conversation and the consumer life things that may be personal that we may be working with may bleed over into the things that we're doing from our professional life and our careers and supporting the causes that we have chosen to engage with. So as we think about the office vision the vision is around that experience and doing your best work and of course we're trying to incorporate some of the technology advances that have come into the marketplace over the last couple of years as we think about office on any device and again that's both Microsoft and non-Microsoft devices as we think about taking advantage of touch, ink, voice that we can have that co-authoring I saw many of you answering to the co-authoring and co-editing that we can work with data. It's no longer about saving to the local drive. How do we share this information? How do we collaborate? How do we gather insights? How do we socialize the information? We see a lot in the social media. As we think about that video, audio, web conferencing, the ability to have internal meetings especially with the mobile and remote staff and again that flexibility that they can join quite literally from anywhere as long as they have connectivity. But also as we extend out to maybe working with prospective clients, maybe working with some partner organizations that you might be partnering with. How do we incorporate not only internal conversations but external conversations as well from a voice, web, audio, video conferencing? Then we start to look at that insight and that personal BI is what we like to talk about at Microsoft. What's important to you in having access to that information and being able to visualize and see and actually work with the data. We've got some really cool tools when we think about how we can map and look at the geo-visualization of the data points. Then you don't have to be that mathematician that excelled in statistics. As we look at how do we ask questions, we can actually use natural language query and have it interpret what we're looking for and then provide the data set. As we go through this empowerment, we also need to make sure that we provide the appropriate concerns around security, around managing risk, about compliancy, about standards. And Office 365 is one of the leaders in the industry and in fact we recently attained, and we're the only cloud provider to attain this, is the EU certification for the European Union which is the highest certification that can be accomplished. And it was just a great testament to the investment of Microsoft and security, privacy, and offering this service but with the standards and of course maintaining that compliancy as we think about HIPAA compliancy, ISO compliancy, FISMA, all part of the US standards and certifications that we hold. So as we look at the conversations, I saw that over half of you are on Office 2010 so that means that you have been introduced into more modern Office, some of you even with Office 2013, but when many people hear Office 365, the first thing that pops into their mind is well, it's Office. And that is true as we think about the Office desktop apps available as you'll see as one of the offerings with our E3 SKU. We'll talk about that in just a little bit. Office mobile as we look at our mobile devices, particularly the phones and have the different apps available across the Windows phone built in and then apps for the iPhone as well as Android devices. And then of course what is now known as Office Online or Office in the browser which quite honestly is what many people think Office 365 is. It's the browser based version of Office. You do have that capability and as you can see by the graphic plus a whole lot more as we start to think about you can have the traditional on-premise desktop apps that many of you are currently using. And while I will agree with Becky and that many of you are using Office 2013, if you are not subscribing to Office 365, you do not have the latest Office apps because with our releases and updates we've made hundreds of updates to the Office 2013 platform delivered through Office 365. And depending on if you've updated and done some of the surface packs you may have or may not have all the features and functionalities that we have in Office 365 that would be comparable to Office 2013. But it again shows that things are a little bit different. It's not about that Office two, three years ago. It's about continuous innovation and delivering that innovation in a rapid cycle. And we actually released new features on a quarterly basis from an Office 365 perspective. Here just kind of showing some of the things that we look at when we talk about Office 365 going above and beyond Office is we do have the capabilities with the exchange online server for our business class email, capabilities of file sharing as we think about not only OneDrive as part of your offering OneDrive for Business which is a great file sharing solution and recently upgraded to one terabyte of space. The audio video web conferencing capabilities delivered through Link. If you are using Skype, I kind of think of Skype and Link as a relationship there. One's targeted to consumer with our Skype and then one to the commercial space as we think about Link. Of course, financially backed service level agreement. However, as you're going to see, that is going to be a little bit different for us as we have a conversation from a nonprofit and charitable organization because in some instances it will be free. And so that changes that financially backed SLA. But again, knowing that we are committed to delivering the Office 365 experience and quite honestly putting our money where our mouth is where in some other cloud based solutions they offer you service credits. I didn't think about differentiating not only cloud but also Office 365. A couple of things I want to highlight. I kind of mentioned there at the beginning Office up to date. So you maintain that as your Office 365 solution. But also one of the big differences between not only Office 365 and our competitors but also Office 365 as we think about traditional on-premise licensing is that it's licensed from a user perspective and you actually get five devices per user. So five PCs or Macs for the Office. And then you can also do five tablets and then five mobile devices. So many different ways that you can have that seamless experience across the different multiple devices that you or some of your peers may be using. And it's again looked at from a per user perspective. Now one of the questions that comes up a lot is, well if it's in the cloud does that mean I need to be connected all the time? Well you can save to the local drive but again the cloud enables that seamless experience across. You can sync the files for offline viewing and editing and it automatically syncs back. Or you can actually work from the cloud and actually have it come down from the SharePoint site or the OneDrive site. So many different options. But what I want to land there is that you do have that offline experience if you're not necessarily connected. Brian, really quickly, sorry just to interrupt you. We had one question of clarification that just came in that I thought was important to ask while we were talking about it. So is it five mobile plus five PCs plus five phones or is it five devices in total? It is. So it's five and five and five. It's five, five and five, right? So five PCs or Macs to install the Office Professional Plus so to install the Office software. Then recently we announced the iPad so that's a tablet. You may have an Android tablet, you know some different things. So ability to have licensing on the tablet devices as well as licensing on your mobile phone devices. So we typically call that the five by five. But it's actually now changed to the five by five by five because we just made those tablet announcements as well. Now one of the big things that is very attractive to many businesses is that you're not maintaining these servers or just seeing the capital expense for the hardware. You're not learning how to manage it yourself or hiring the IT consultants because Microsoft does manage a fair amount of that. And for some of you, you'll probably be right at home and setting it up. Some of you may want to work with a Microsoft partner and actually bringing together the solution. But again, minimal upfront costs because it's not a capital expenditure. You don't have to worry about the maintenance and maintaining not only the hardware but the software, service packs, updates, things like that. That's all taken care of as part of the service. So really this is what we look at when we think about why we want to choose the Microsoft Cloud. How can we be more productive again across the different devices anywhere? Can we quite honestly be more professional? Have a great commercial based experience versus trying to put together some of the consumer tools whether that's Microsoft or non-Microsoft consumer tools and bringing that together, really delivering a commercial type of experience and then also really simplify it but also stay in control. Next off, to my niche, she's going to take us through some of the features and functionalities and show a demo. I've had a great video from some of our non-profits, what I would consider your peers. So let's take a look at what they have to say about Office 365. Welcome to the Boys and Girls School in Delaware. We provide services to over 20,000 kids throughout the state of Delaware. We provide recreational, educational, and sports activities and before and after school care programs. You're at Northwest Sustainable Energy for Economic Development. We help communities develop clean energy projects such as solar, power, wind power, and energy efficiency. As a small nonprofit, we wear many hats. My mission is not to be an IT administrator. My mission is to work on curbing the effects of global warming and our outlook posted in the cloud. If our server has a failure, we can still be operational. We don't have a lot of extra money laying around. So I'm just seeing in the chat window that Sound is not coming through, which is not very happy because it's coming through for me. So I'm not sure what's happening there but some great non-profits are sharing their testimonials of how Office 365 has helped their organization. Some people are saying they're hearing it fine, so I'm going to go ahead and meet myself again. Everyone has access to it, whether they're here or around the world. So we don't constantly have to keep emailing a PDF, emailing a Word document. They log into the SharePoint site, they click on a link, documents theirs. We can build more solar energy projects. We can do more wind projects with that money that's been freed up by Microsoft. For many of our kids, the Boys and Girls Club is a home away from home. We're going to be able to spend more of our time helping our young people because we're going to be spending less of our time trying to manage our system. Something that I can show and I can explain to my daughter and I can point to it. I feel really good about that. We can all do this. This is how easy it can be. Let's go ahead and we'll bring in Manish. Manish, I'll turn it over to you, my friend. Thank you, BVA. Hello, everybody. This is Manish Agarwal and glad to be here. Thank you for taking the time and giving us this opportunity for letting us talk how Office 365 can help you and your nonprofit organizations. I will go through some slides that show the features of Office 365 across the various products and also do a short demo. But I do want to leave enough time in the end for BVA to go through actually some of the questions that have been popping up on how people can get the nonprofit Office 365 for nonprofits and also leave some time for Q&A. As discussed, Office, as we know, the trend is multiple devices for users, people bringing their own devices. We do want to ensure that people can access and use Office on all of those devices. Hence, the 5x5x5 license access that we discussed earlier across PCs and Macs, across tablets, and across smartphones. We released the Office apps for iPad, specifically Word, Excel, and PowerPoint about a month ago, and we have seen a tremendous momentum on those. We last announced that there have been 27 million downloads of those apps, and so these apps are built natively for the iPad with the touch experience in mind. They are free to download, so anybody can download the apps and view the documents. But in order to edit, create, and collaborate, you need an Office 365 subscription. And these apps join a growing family of apps that we already had on the iPad like Link and OneDrive and OneNote. And so this is part of our commitment to make sure that Office is available to the users where they want it and how they want it. With Office, we want to make sure that people are able to access their documents on any device at any time, and so everybody gets one terabyte of storage in OneDrive, and they can access their documents at any time. When you log in from a browser, you see all of your recent documents, and it's easy to get to the documents that you have been working on. While the documents are available online, you can always sync them and have a local copy on your machine so that you can work with them offline. And then, of course, when you get back online, they will sync back to your OneDrive storage. We have made it really easy for people to get the things that they want to do faster and more efficiently in applications like Word and Excel. And I'll skip this slide because we'll be doing a short demo that walks us through some of these new and exciting features. Again, coming back to the fundamental of being able to access your information on the go, even though you have Outlook installed on your machine, you are able to log in into the browser and access the same Outlook functionality in the browser. So you have the similar rich experience for Outlook. You can create meetings with the people that you're working with through your calendar. You can see the presence information because IM and Link is integrated into the browser experience. So you can start instant conversations, who is free and busy, and immediately get to the people that you need to. We have also made it very easy for people to edit their documents in the browser mode. And so, we have provided a lot of new features and functionality in the Office Online version of the applications. So you have the familiar ribbon interface at the top. You have the comments feature, and you can reply in line so that you can easily get to some edits while you are in the browser mode and get that job done. With Office 365, we also have a new functionality called Office on Demand. And what that does is if you are on a machine, say, in an airport terminal or on some other user's machine and you need that full rich application for Office, you can actually log in with your Office subscription and download a temporary rich application of Word or Excel or PowerPoint onto that machine. And once you are done and you log out, that instance goes away from the machine, so you haven't left any trace of it. And it doesn't count towards your install of five licenses on five PCs or Macs. So that is one additional feature available to Office 365 customers. Again, going back to how Office helps you look more professional and get more stuff done. There's online meetings with colleagues and customers spread all across the country. People need a good way to collaborate and meet up with them. There are also quality meetings with multi-party functionality easily able to share content, actually present a whiteboard and draw on the content at the same time, instant messaging along with it. All of those features are available as part of Link Online. Folks that are not on Office 365 can join easily from a browser. And once they do that, it won't ask them to install that application again. It will be instantaneous even without the application. Of course, today it's imperative for everybody to have an online presence and so with Office 365, you have the ability to easily establish your website with your own domain name. There are various templates that are available within the service and there are no additional hosting fees. It is included as a part of the Office 365 subscription. Coming back to the concept of sharing files easily with customers and partners, and you can easily co-edit and share the files with your users, with your colleagues and customers. You can easily reply within the comments, within the Office Online features. You can share files directly from within the application and also when you are in your OneDrive, you see a list of all of your documents. You hover over the document and it brings this pop-up window where it gives you a preview. So you don't have to open up the file and do a bunch of complicated things to share the file. So it's very easy to share and give editing permissions and to share files both with internal folks internally in your organization as well as externally. Of course, email is the bedrock of the Office 365 subscription and Office 365 provides 50 GB mailboxes, same functionality in the online Outlook application as well as the desktop application with malware protection, enhanced features like archiving and legal and mailhold in the E3 subscription and we'll get a little bit more into that later. And Outlook is also connected. You can also connect it with your social networks and get updates from Facebook and LinkedIn. With that being said, I'd like to spend a couple of minutes doing some demos and so we'll start with Word and let me share my desktop quickly. So I'm hoping that people can see my desktop if not, please let me know. What we'll do is we'll open up a Word document and you will notice over here that Word recognizes I am signed in as Katie Jordan which is the demo persona and so Word recognizes me and it actually tells me over here that I can pick up where I left off on this document and so I could have been working on this document earlier so I don't need to scroll through and find out where I left it and so I click here and I immediately go to the place where I last left this document. We mentioned about the editing features and so there are some comments here that a colleague has made and so it's very easy for me to respond here and so I can just click and so it comes across as a natural conversation even in the comments view. One exciting feature with Word 2013 is how we have made it easy to get stuff from a PDF document. We all experience working a lot with PDF documents and so this is a PDF document that I have and let's say that I needed to copy this table from this PDF document onto my Word document and if I do that notice the dots of templates and how the functionality of the table has been lost and how it is formatting over here and so the easy way to do it is I can go back to the PDF document and actually open it with my Word application and so it opens up in Word not only I can edit that document in that Word format but I can easily copy this table over here and now when I copy it into this Word document notice how the table comes along with the full functionality and the full formatting intact and so it's a very easy way to sort of work across documents and we all know that we work a lot with PDF documents and to try to bring that full fidelity between the different document types. Let's jump into Excel so Excel is of course where a lot of people spend our time analyzing the data that we have and how do we derive insights and so with Office 365 we want to make it easy for the people to get to those insights faster. You will notice here that we have got some data around some events that are being organized by certain representatives and what are the amounts associated with them and the dates. The data that comes to us often isn't in the format that we want in this case there is some code short acronym for the event the event type and then the rep name but in order to really make any sense of the data I need to sort of parse this data. Ordinarily I would have wanting to type this data individually into different columns and notice how Excel is smart and when I type John here and when I type Jenny Excel recognizes the format or what I am trying to do and so it automatically flash fills if you will the remaining entries in that column and I just need to press enter and all of those things are automatically populated over there. Similarly as I type in events advertising Excel again recognizes everything and fills in all of the remaining entries. So really a quick and easy way to get to the data inside that you need. Let's go ahead and select this data and you will notice this quick analysis icon that pops up and what I can do over here is if I want to see how to better represent this data in the form of data bars or color scales and so without having to see what it will actually look like I can just hover over these different types and it will give me a preview of what that formatting will look like and I can select whatever is appropriate. Similarly if I click on charts and I hover over these different chart types it actually gives me a view quickly in a second on what that chart will look like so that I can decide which one is the most appropriate for my audience. We all need to work with pivot tables but it sometimes becomes complex on how to create a pivot table, what are the parameters in this case we have also made that super easy. You click on tables and it gives you different pivot table options and by clicking that it will automatically create that pivot table for you with all of the pivot table fields populated and so it's a very easy way to convert that data into a pivot table. The last thing that I want to show is something that we call Power BI and this is available in Office 365 as well and we really want to democratize the way information is shared with people and so this is a way for having visual rich interactive charts for your audience by getting to the data in a very easy to consume manner and so you will notice over here that there is data around gross margin by category how it translates into the sales amount and I can easily filter down so by clicking on cameras and camcorder the entire chart recognizes that that is what the detail I'm looking for and so it filters down for that I can click back here again and it will go back to the entire data I can pop out a particular chart to see it in greater detail in this case and there is also an element where I can see how it is performing over time how it is performing at a point in time I can do filtering again within this individual charts and so for example looking just at the cell phones how the cell phones category has behaved over time with that folks I'm going to hand it back to BVA and hoping that you guys will get the answers to your remaining questions and especially how to get Office 365 for your organizations. BVA Alright, go ahead and drop out of the share Oh yes, I will and we will go back to our slides Thank you so much Great job, thank you So as we think about Office 365 from a glance perspective of course you just saw some of the great features we like to talk about from the new office Manish talked about running office anywhere with the office on demand again if you have a computer that you need to get to the full experience and not just the web office online and a browser, that capability many questions have come in around per user licensing but also realizing that there's the behind the scenes servers that was one of the things that we talked about in our agenda that behind the scenes we have the different services exchange that many know as exchange servers exchange online and part of the exchange online conversation is that free busy, that scheduling managing resources you can put resources in there as well you have some built in personal archiving but there's also on the E3 skew or adding the advanced archiving function gives us the legal hold if you need to have that legal hold in the personal archiving it counts against the 50 gig mailbox and again that was a change roughly 4 or 5 months ago where we went from a 25 gig mailbox to a 50 gig mailbox if you're using the advanced archiving legal hold it's unlimited from an archiving perspective and does not count against the 50 gig space many information in there about connecting to the documents and file sharing and how do I manage that and then some of the competitive conversations co-authoring and delivering through our collaboration suite known as SharePoint Online that's where we have that centralized storage I saw many of you I think it was like 80% that we're doing a lot of attachments and so this really helped to reduce I'm not going to say eliminate but it helps reduce the number of attachments that you may be sending to one another you can post it in SharePoint documents who has access and it's not just to other people that have Office 365 access you can share documents with people that don't have an Office 365 account as well so that sharing the documents maintaining some control deciding who can and cannot get to it who has read only, edit all part of the SharePoint Online the collaboration delivered through SharePoint Online as well and you can even co-author with the Office Online so in a browser you can co-author in the browser as well and then finally, link online our IM, our Presence, VoiceOverIP those of you that may have used Skype or Google Talk things of that nature will fill right at home it's a VoiceOverIP complete solution where we have IM and Presence delivered in the cloud if we look at tying it into VoiceOverIP that does currently require a server on-premise or working with a hoster that can provide some of that dial tone but that's some of the advanced capabilities that is available in the link online as well and then also as I saw many of you are currently using Skype the ability to continue to have those Skype contacts through what we call Skype Federation and your Skype contacts can even see your Presence information as well and that's what we mean with that Federation not only having the communication but being able to see that Presence information alright, let's kind of get through a couple other slides and then we'll probably go into the Q&A for time's sake but I do have some links here that I think are really important as we think about Tom a great Google Compete conversation and again showing some of that seamless experience showing some of that capability as we go between different devices and different platforms we like to call that a round-trip experience so a great site if you're looking at that conversation of Office 365 versus Google why would we want to look at Microsoft some great case studies of different customers and talking about Google and why they chose Microsoft so again ymicrosoft.com and then let's talk about what is currently available as we think about the Office 365 for non-profits currently we have what's called the E1 and E3 are the main skews that we've been talking about today because that is a suite of products there is also just the Office so if you want just the Office that we talked about where we have Word, Excel, PowerPoint on that 5x5x5 that would be the Office Pro Plus for non-profits and that's a $2 a month conversation the E3 is everything we've been talking about including Office and we look at that at the $450 price range the E1 is without the Office bit so some of you that are already in Office 2013 that's great you have that there you can connect that into the E1 and again recommended from a donation perspective there and then the online archiving again if you wanted to add that archive legal hold if you were not on the E3 because it comes with the E3 so if you wanted to add that in that's on the dollar and then very soon just around the corner we have some things coming from a 365 small business for non-profits so stay tuned to some exciting announcements happening just around the corner and then as I think about the process and signing up and TechSoup as a phenomenal website we'll go into that in just a moment just to see it some of the different resources that are available there but also helping with the conversation how do I do this, has the links has the information but again basically you sign up for a trial of the E3 and then there needs to be some eligibility that has to happen and then that's when the changes and move into that non-profit status for you but you know more importantly start using the service and if you do want to go to the E1 again once you're validated you'll have the ability to transition from that trial offer to that donated E1 offering as well a couple of things from an important point again partners we encourage that if you're not as comfortable with setting this up on your own to reach out to a Microsoft partner and have them help you through the process there's many of our SMB partner space that works with many non-profits so they're familiar with the process they will help you through the different pieces of conversation and then we can see some of the other things from a communications the religious organization and some of our timing periods for that one to hit again the trust principles so realize that we can't talk a little bit about this that you know we respect the privacy in our commercial packages and this falls into the commercial space of Microsoft not the consumer space you know it's seen as a paid offering and again there's some donation obviously conversation free for non-profits but the key there is we respect the privacy we are not scanning this information we are not selling it to advertising you know this is part of our trust principles again we try to be a leader in the industry and have some great success stories about our compliancy and if you want some more information on that we have a Office 365 trust center so if you go out to the trust center it actually was recently refreshed so saw a new screen this week to it so you know some great information some great videos, some testimonies as well as some of the documents that you may be looking for especially if you're talking about a HIPAA compliancy and looking at the chain of ownership of the data understanding our you know policies and what we're trying to you know lead the industry with this is a great site to go out and get that information real quickly I did want to share an application so I'm going to go back into demo mode again and pull up out on the tech soup site because it's a phenomenal resource as we think about the Office 365 so we can see here some of the information from a blog post and some of the training Becky's been involved with we have some information on getting help, some additional webinars I know that this is not the first webinar so some other webinars and links and information that's out there and as we come out here and go in are you ready for you know Microsoft Office so again some more information you know some great information around Office 365 and the different plans here's a feature comparison chart very similar to what we just saw in the slide deck migration some links tech soup some information there about finding the right partners well again this is where the partnership with tech soup and what they are delivering to the nonprofit community again goes without saying the commitment they have to making sure that you get the appropriate support and solutions that you need to deliver on the Office 365 as well as Microsoft and you know I know that tech soup does non-Microsoft as well just a great organization and some things to look at you know in collaborating and delivering your IT needs that you need so as we wrap up and get to some of the Q&A that we have and again we'll answer some of the questions live but we'll also go text as well you know leave this as one of our closing comments here why does it make good sense well you know these are the business ready tools some of you have made some investments you know and I think about that that's more than monetary as you're on Office 2010 2013 understanding the platform and the ribbon it was great to see that we only had a few on Office 2003 again up to date you know we delivered hundreds of new features through Office 365 and continue to deliver those features and you know things like the announcement for Office for the iPad great conversation around adding new capabilities for the customers that have multiple types of devices both Microsoft and non-Microsoft in some cases no upfront cost in others depending on your skews very low cost from a OPEX perspective some as a donation some as a fixed cost but definitely a significant reduction and again great things that I take pride in working for Microsoft and being committed and when I was a former partner before joining Microsoft I had the privilege of working with several non-profit organizations in the Midwest and leverage some of the donations that we have seen Microsoft committed to and then again as we kind of talked just kind of reiterating that last point it's really focused around one user but multiple devices so with that Becky I don't know do you got some particular questions that you wanted to get out in front of everybody? Sure Yeah we actually have a lot in your last tile here on this slide we have a lot of people who aren't still totally clear on the devices and licenses so they say can you get more than five licenses so you can get more than five licenses and it comes with user ability for that one user to access it on five mobile, five PC so but you need licenses for each individual in your organization, is that correct? I just want to make sure that's clear for everyone. It's reiterating the point that it's a different world of work that we live in today that traditional Microsoft licensing was always on that per device and it looked at things that a per device and that's how we licensed our software. Well now we realize that many users have multiple devices so we're just changing the lens instead of looking at it on a per device where a person may have to spend three, four, five X because they have to buy it for all their devices we're looking at it as a per user subscription model and then we're giving them the right solid on five PCs or Macs, so five computers then five different types of tablets the main one there is the iPad and then the mobile, as we think about the Android phones, the iPhone and of course the Windows phones so that's 15 that should cover most but each instance of logging in is that same individual person set up so when you log in from your mobile phone you're seeing the same data, the same files your same access of you as the individual user so I want to make that clear because it is one user's profile essentially that can be accessed on all of those different devices so if you have 20 staff members you need 20 licenses and then each of those staff members can access it up to those 15 devices. I hope that clarifies there's a lot of confusion. Great well we have a lot of other questions and we are almost at the top of the hour so I'm just going to show some of the additional resource slides we will send out the links that are in this additional resources that includes a short video tutorial that walks you through it's maybe two or three minutes long that walks you through the process of requesting that trial through Microsoft and then TechSoup is actually the organization that validates that you're an eligible non-profit to receive the donation and then so your account then automatically is updated to not being the trial any longer and to be in this whole sludged account so let's see we have we have some people asking about so again some more questions coming in on the licensing so it says what if you have a PC which two different users use do you need two licenses? Yes it is a per user license then it says what is the cost of each user license over the five users okay so again it's a single user license but they get five devices so if you had five different users it would be five times either free or five times you know the 450 right but that would be five different users Right and so if organizations already have you know installed Office 2013 for example they may want to go with just the E1 option that BDA covered earlier where you get it for free and that gives you access to the Office 365 features that you don't get access to Office Professional Office Cloud you know you get Office Cloud you don't get Office Professional installed additionally Am I explaining that right? Alright so we hope that helps people and like I said we'll send around that little tutorial video along with the prior webinars that we've presented for those of you who are looking to potentially migrate on your own we just did a webinar a month or two ago that has sort of those bigger steps so it goes a little bit more in depth on if you're looking to start using Link that one's probably the easiest to get started with based on the experts and what they tell me that you can get people set up on that really quickly and you don't need to have licenses for everybody who just uses it as a participant they can just sign on with their own email address to be able to participate but if you want to be able to set up Link meetings and do more with it then you might need the licenses and then it goes more in depth on migrating email if you don't have exchange setup how to set that up in the cloud and then SharePoint which is a bit more complicated so it gives you some instructions on the do's and don'ts and so I'll make sure to include that in the follow up I'm going to show one other list of additional resources before we get off the line and hopefully we can answer some of the questions in chat still we have a partner that's a partner of Microsoft and TechSoup called Tech Impact will help you do a phone assessment of whether or not Office 365 is the right move for your organization they'll have a conversation with you to assess your organization's specific needs and that's a $10 administrative fee to access that and then they have these workshops available on Office 365 Migration so if you're looking to do this yourself and your small organization with 20 or few users they have a series of workshops that they make available for the $300 admin fee to your larger organization and you're looking to do it yourself they have this larger org and IT department workshop series and then they also have a workshop that's just on SharePoint Migration so we want to make sure you guys know about those because it's probably the least expensive way to do it yourself if you don't have a dedicated IT staff that's already really familiar with Office 365 and what the migration entails so those are some options to look at I also want to go ahead and let you know about some upcoming webinars that are on our agenda so if you're able to join us for future ones we have a webinar on May 28 coming up on how to help youth find free meals this summer so if you work in a youth organization or library where you have youth patrons this is a great webinar to find out about how to connect them to free summer lunches and then we have another webinar with Microsoft on tips and tricks with using Excel on May 29 and then we'll be doing the second part in our mobile series on mobile content strategies with Amy Sample Ward on June 5 we don't really have time to get through more questions we're already over time so I'm going to leave the chat window open and we'll try and answer some in there for the next few minutes but I'm going to go ahead and thank our presenters thank you Manish and thank you Brian for joining us today you can also go if you're on Twitter and you like to tweet we'll tweet this out too you can tweet at Office 365 and at Microsoft Helps and those Twitter handles are really great at responding to very specific questions about what a tool can do and can't do so we'll make sure to tweet that out or chat that out to you in case you're on Twitter and you want to ask questions there and additionally in our community forums where you can access experts post your questions and share your expertise if you have some on this topic thank you all so much I'd like to also thank our webinar sponsor ReadyTalk for the use of their platform they make it available to us so that we can present these webinars to you on a regular basis like I said I hope you'll join us for one of those future events when you close your window please take a moment to tell us how we did today and give us your feedback so we can continue to improve our webinar programming thank you all so much and have a terrific day