 Good morning everyone and welcome to the final day of the UCAT Festival 2020, the final day of UCAT Festival TV. But we are going out with a bang. I am very pleased to be joined this morning by two of the people who were going to be hosting the UCAT conference when it was take place in Glasgow in April. That is Heather Gray and Shiv. Shiv, I got the pronunciation wrong. How do I pronounce your surname? It's Shan Mugam. Shan Mugam, there you go. Better to have you pronounce it, I think. How are you both doing this morning? Fine, thanks. It's quite early for me. But yes, I'm awake and well. I was out to get a coffee early. I almost need it intravenously, having worked in student services. Anyone working in academia, I feel we live on coffee, right? So we're into the last day of the festival and I think three really great days thus far. Shiv, has there been any particular highlight for you over the last few days? Oh, yes. I think Tuesday was it. I was in a session titled Engaging Students with Technology. It was led by David Gray and George Steele. I was fortunate enough to be chair for that session and it was a very, very informative session. I think both of them were stalwarts in this particular field and the amount of experience and knowledge they have and the tools they have and the share was fascinating. And it was very, very informative and thought provoking and I really enjoyed that session. Excellent. I think quite a few people have taken a lot from the conference and the interesting thing is the timing of it this year means that people will be going right back into their institutions and maybe able to implement those ideas, which is good. And I know that you are both running a session this morning. Maybe you could tell me and the viewers a little bit more about what we can look forward to there. Yeah, I'll kick off on that and show you can fill in the blanks. So we're doing a session on talking therapy skills, not just for dealing with students who might darken our doors but also for academic staff themselves. So the session we're running, we're going to be introducing delegates to particular skills in relation to a model called five areas model is based on cognitive behavioral therapy, but we're not training anyone to be cognitive behavioral therapist so don't get worried folks. It's the more basic generic skills that any kind of counselor or therapist would have. So we're looking at the five areas model. We're also then particularly targeting unhelpful thinking styles because if you have unhelpful thinking patterns that then drives how you feel and how you behave whether that's procrastination or whatever it is. And then we're looking at the seven column thought record diary. So basically it's quite a practical session. We're going to take delegates through these three particular tools and models and they should be able to apply that to themselves in their own lives if they're feeling stressed or anxious. I can't imagine anyone feeling stressed in these current times, but imagine that possibility that you're feeling stressed. You know, these are very practical tools for yourself and that you could also use with your students. Shiv, have I missed out anything there? No, I think you've been quite comprehensive and it's a simple application in day to day life of an academic or student. If a student appears at your door a bit stressed and anxious about some issue, academic issue, anything, you invite them in and you talk to them. And there's about contextualizing that experience and talking about some listening skills and how to talk to ensure the student feels very supported and reassured and feels less anxious before they leave. So that's the whole idea. It's simplistic methods. Great. It sounds like a really interesting session. And what time is that taking place this morning? 10am to 10.45, I do believe. So in just over an hour's time, we'll be popping this up just before nine. So delegates will have an hour to get themselves ready. So lots to look forward to there. And although we were very disappointed that we weren't able to go to Glasgow in April, the hope is that we are going to have the opportunity to go and see your beautiful city and your beautiful campus in 2022. Yes, absolutely. And I suppose the plan obviously at that point is that we are back to a face to face conference. I think and hope that some of the new learnings that we've had, I think what's been really great about this has been the ability of people from maybe outside the UK. I know that I was talking to David Gray and he was saying that I think some of the sessions yesterday had people from five, six, seven different countries who were able to attend because you don't necessarily have the travel costs. It'll be interesting to see if there are ways in which we can bring the virtual into those physical spaces when we're back. So I am really looking forward to getting to Glasgow. Any of my trips over have been fantastic. And I was really looking forward to it. I know you would have put a phenomenal amount of work in because unfortunately it was kind of right right before the conference was due to take place when COVID hit. So hopefully some of the groundwork that you have put in will will still be there and you'll be able to build on that nicely for 2022. I want to thank both Heather and Shiv for taking the time to chat to me this morning. Good luck with your session. Enjoy the final day. And hopefully I'll see you in Swansea next year and Glasgow in 2022.