 My work here on YouTube is supported by viewers visit my page at 50th Street to become a sponsor You can pledge a small monthly amount or make a one-time donation People call this a war War or not one thing is sure a daily battle is being waged in supermarkets all over this country a Battle for the customer's dollars if a store is to make a profit in the face of today's stiff competition Everyone in it must give this full effort Like any battle victory in this conflict is finally won or lost on the front line With literally millions of dollars at stake success is measured in pennies Good checking really boils down to the same essentials no matter what type of equipment your store uses To demonstrate these essentials here are three outstanding checkers all former queens in the checker of the year competition The first order of business is to greet the customer Then comes an important moment of caution is the bottom of the card empty I guess I can't say I've ever enjoyed packing an order, but I know how much depends on it It's one part of the store the customer takes home with her Beginning with the right-sized bag I pack heavy to light That's also the way I'd send the order through if a bagger were working with me After a solid base is made up with cans and other heavy items I build up the sides with flats putting glass and other fragile items in the center for protection Meat frozen foods and ice cream should always be wrapped separately Finally light crushables go on top Knowing the fundamentals makes the job easier and helps you to do it better But there's one area of checking where each girl brings something special to her job Where there are no universal guidelines Personality is something every good checker develops on her own She learns to communicate a comfortable pleasantness to her customers Making them feel that the store regards them as something special a smile is always part of the uniform The job is easier when you do it right and people are generally nicer to deal with when you treat them right Checking is never going to be an easy job. The responsibilities are too great Just consider how much work a good checker does on a busy day putting through up to 360 orders checking some seven thousand separate items You have to be good and develop good habits such as maintaining space between unchecked items and those that have been checked These girls are among the best it takes skill and practice to get this good and a lot of effort But the basics are simple Slow down when the situation calls for extra care Stop completely on those few occasions that require it and keep the flow moving the rest of the time Swiftly accurately and pleasantly Remembering the fundamentals may make Miss Jones a checker of the year one day It might do the same for you This battle is one on the front line. It's here that the customer has her last important contact with the store To a large extent a checker's actions determine whether a shopper will be back It's a difficult job at times But learning the skills we've seen demonstrated will help assure that it's done right and will make your task much easier In your store, you are a vital member of the team By always observing the fundamentals You'll be doing your part on the front line Thank you for watching Please subscribe to my channel here on youtube and please be sure to press that thumbs up button That's how videos get recommended and seen and please take a look at the link in the description below And go to my 50th street page where you can become a sponsor