 Here's how to use the Power Series Neotouch screen. Checking Troubles. Check Troubles by pressing the Troubles icon in the menu. The list of Troubles will be displayed. Select the Trouble you wish to view. Press back three times to return to the home screen. Make sure to subscribe to our YouTube page and click the Show More tab underneath the video where you can view valuable links pertaining to this product. Similar how-to videos and our low-cost no-contract alarm monitoring services.