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Vance Kerslake; Shared service organisations: Canadian Study 2011

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Published on Jun 27, 2015

Canadian government Shared Services: a study tour, 2011. View the video Vance Kerslake reflects on what the Canadians told him about Service Ontario, New Brunswick, and Nova Scotia and other joined up single window organisations they are working on. Vance explains each context, where they have got to, what they have found that works and what to avoid.

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