 I seiku tii, tekidi nasanya w Jeśli ha uty kwewa tanika ilawat pa ni mو chuckurware wakand na hita wan j axeshalu That jako l technician kumise SIM dgi стрukika video fragile na na été m Na nanga mn royaltyl Facebook Past monosta Nak feather n可能 nantiru magwiki hana disha. Taka kwa wadu na fewniogilni nguwa w gibia yunwaka waki wiki tisha. Ika disha hii niwa timi, kwa wama niwa, kwa ngani, nantikini wiki tisha. Ngawasia. Uwani wiki. Iwanaji. Kata niwiki reya. Niwa. Nivika. Ningua niwiki. Nik. Nika hii niwa. N emotionally. Kata niwa. Kata niwa. Nik. We're dealing with the operations for the events. So actually that is what they're working on between yesterday and today because that's why we came in to catch up with them. Now maybe maybe we can just start by UUS is a limited company. Maybe we can tell us some of the factors one should consider in approaching a consultant's agency as UUS. Maybe Vanessa can answer that. In approaching us to get work, to get us to work with them. So we have our own email address and we have our company website which is how most people know us through the website and through referrals. So we get people coming to us through phone calls, emails and referrals. So they just come tell us what they need. If it's team building, if it's MCing, anything, any event facilitation, then we ask you what your budget is and what exactly you want and then we'll work together to make it work. Fantastic, quite youthful. Now Nick, you've worked with several corporates out here like SafariCom, Zyton Investments. Maybe what are some of the factors that you guys consider before you approach a client? Okay, one of the factors is the objective. Actually we run with the objective of why do you need us to facilitate the team building. We know there are a lot of organizations that offer that facility but as we focus on the client's objective. So you find most of the corporates, they want their workforce to understand their vision, to understand their long term objective in terms of operations. So we pick those and then we put them into fun activities. We find guys really, really enjoy and also learn at the end because after each activity we get to interact and ask them questions and what they have learned about it and it's all fun all day. Okay, Vanessa on the same note, just like any other job this has challenges that you guys face and maybe we could talk about how you deal with irred clientels, how you keep your mind focused on the game when it's on a stressful situation. I think we are lucky to have a background in customer service. So we just learn the art of being calm because as a service provider you can't, if your client is being rude and arrogant and shouting at you the best way to respond to them wouldn't be shouting back. It would be just you just be calm even if you feel like killing somebody. Just be calm and ask them please calm down so that we can discuss and make if it was a mistake that happened or if it's something that you wanted done, that wasn't done. So I think the main thing is just remaining calm and being objective. So that's how you keep it client centric. Back to you Nick, maybe we could talk about some of the strategies that you've used to market yourself out here and make it known to the people out here that you guys are out there and sensitizing enough. Actually we have a great following in terms of the social media really pumped a lot of our own personal capital the four of us in terms of pushing the brand. Actually because Nick mostly Steve the other guy has a lot of following on social media so the first first time we used to map the strategy to his social media because he is really known. So actually after that now we moved the followers now too to the Chesa events page on all social media platform but the other thing is about referrals. We have a lot of friends who trust our services individually so actually when they saw us coming together now they every now and then do for us but it comes with a high magnitude from our friend cycle. Vanessa how do you measure the success of giving a service to baby client like the way you walk to safari kum. How do you measure like you guys have given the best to clients? First of all if a client asks for your work again you know that you did a good job and we also have an evaluation section after we do the team building or whatever activity we do so that the client can tell us what they liked what they didn't like what they would like us to improve. Most of the time and I'm not bragging most of the time we get good feedback and I think it's just because of doing something from your heart something that you love and you have a passion about. Passion driven. So basically it's getting feedback from them and I know that if a client asks for your services a second time it means they were very happy. Was settled with that. Nick maybe let's get to the fun part. Now you did with team building activities ranging from indoor to outdoors maybe you can mention some of the activities that you guys provide when client else comes to you. Okay earlier on I said we focus on the objective now we have a range of activities if I talk about outdoor indoor it depends now with the objective that you have given us so if it is Y24 team it's a Y254 sorry if it is Y254 team I know it's a youth and we are all maybe so all our fun it will be go you know there is soft mild and aggressive team building whereby it goes physical not physical in terms of fighting but physical in terms of activities so for you guys we can do mud run we can do a face challenge we can do a water challenge whereby you all get water rain and dirty and you play in the dirty mud but you find some other corporates they not really really need that so they need more of indoor more focused group work session discussions so we fuse those depending on the clientel needs and what they want. So we have so many. Now Vanessa challenges as well that face such consultancies last minute changes to the schedule that you have maybe you could tell us one that you had and how you ended up making it work for you well okay we've had a few so I wouldn't mention the name of the company but sometimes we are in discussions with the company about what they want and it takes time for them to settle because I'm sure they have to look at other options so we also have our own day jobs so when we are doing what we are doing we have to create a balance so that I'm still performing at my job and I still have to do my side hustle which is my hustle the main thing that happens is that the company may take a long time to make a decision but we have to already have a schedule to say that if they agree we have to be there so maybe check with someone in the office if they can stand in for you and pay them back an off day or something like that or get out we can outsource if some of us are not available we will outsource somebody to help who we trust so that's how we go about it mostly by having a schedule so we have been talking to you for a month now so we know that even if you confirm a week or three days before the event we should either be available or have someone we trust to take charge amazing we had this conversation earlier you were telling me about the calendar of events and you have an event coming up this Saturday you're visiting our children so giving back to the society maybe could you tell us more about this okay as a I am corporate because we are young guys and you are insisting on being young yes we are because youths out there think that you can't employ yourself yes you can so through our calendar of events we always put two events out that is one is charity fund day which we have done now this is the third episode we are doing we did one in 2017 another one in last year and now this one and mostly we do it around February you know February is a love month and like Vanessa here of course during this love month as couples maybe they will go out have some fun but as we thought about those kids there at the children's home what can we do for them God has given us these talents for free He has not charged us anything so how can we also share with them that fun and make the day good so that's why we came up with charity fund day so for these we are doing on Saturday in Machakos County actually I knew yesterday when we were there so at Terry Child Support Center what can guys expect and how can guys participate in this as well now on this we have a facilitation fee not really that you are paying actually to attend the event but the amount is a bit small but that small with many people we buy things in bulk so we go there as a team in terms of logistics you pay 2500 and you will get a t-shirt like us you can choose one color white red and grey so we will be all branded and our theme for this year is love gives life so everything from life it comes from love God so loved us that's why we are here today so that's why this Saturday we are going to that county to share that love with them Vanessa, how can guys do you have a till number guys can send the money and how much are you guys asking for in terms of being supported so we have our own till number it's a payable number so if you want to participate and join us or if you just want to contribute you can just pay to the till for those who are attending the event the charge is 2500 it caters for your transport and whatever remains is given to the home in food perishable foods and educational like stationery for them because they are school children so if you want to go you can just follow us on Facebook and Tweet Instagram you will see our payable number and the amount to pay the event is on Saturday we leave Nairobi early in the morning go to Machakos have fun with the kids play with them pray with them will have a lot of fun and still live them with food so we won't just go there and play and live them hungry live them with food and things that can help them Vanessa, one more thing before I let you go using camera for I want you to tell them your social media handles and also give them the payable number that you are talking about okay our payable number is 96 45 96, 45, 92 it goes to Chesa events and if you would like to participate in our charity event this weekend please send the money to that payable number and if you are attending please share your payment with us Chesa events number I will share it later on here I will ask you to put it up on our page on the screen remind me what else social media handles on Facebook it's Chesa events Instagram it's Chesa events and it's C-H-E-Z-A events it's one word thank you so much for guys making time to be with us and I hope you have fun thank you okay from this side we want to take a short musical break but I also want to big up someone who is watching the show remember to interact with us on ISAC TV show and all across social media platforms the guys are Manjo from Kasa also Tomato Maso and everyone else who is watching and keeping us locked so remember don't touch the dial don't go anywhere listen to Vijay Khalifa don't touch the dial