 Hello, my name is Ed, or commonly known as Ed at MaxProp. I'm the CEO of MaxProp Digital, and I'm delighted to be talking to you today about the shift towards a digital mindset and technology, and the opportunities to make money whilst keeping your day job. And through the presentation, I hope to show you how to do that. The four different worlds and property. Retail, office, residential and industrial. These are performing very differently at the moment, and even post-COVID, very differently than before COVID. I think we've seen a massive move online in general, not just with offices, but with retail as well. So let's start with retail. Retail's been under pressure for a while with a weak economy, and now with online shopping, people are buying the groceries online, they're buying all sorts of things online and getting them delivered, and bigger items are getting bought online. Fridges and washing machines, and some people even buying cars online. So the online movement has gained massive momentum during COVID-19 across the world, and I think malls and shops are going to have to start reimagining how they operate. I think they're going to become showrooms. People are going to be going in just to see and touch and feel the product, and possibly then buying online anyway, and I think that's been going on for a while. Businesses, we've seen a massive reduction in office space. Everyone's looking at their businesses through a different lens and saying, do we need all the office space? Can we do things differently? Can we hot desk? And can we reduce our costs? And one of the easiest ways to reduce costs is to reduce your space. So offices are under pressure, and I think will be for a while. I think we'll see some conversions of offices, possibly to residential and other uses over time. Industrial is doing a lot better than other sectors. However, it's challenges or a weak economy. The logistics sector is doing well, and goods have to get from source to destination, whether you buy them online or whether you buy them at a shop. Goods have to be moved. So logistics is done well, and I think we'll continue to do well. And then the most exciting sector is residential, which has certainly caught me off guard and very excited about what's happening there. There's a wave of first-time buyers that have come into the market due to the reduction in the interest rate. And interest rate at 7% now is making it very attractive for first-time buyers that are renting. For the price of a rental, around 8,000 grand, 9,000 grand, you can buy a nice property. So there's a great first-time buying opportunity, which first-time buyers are taking advantage of, and we're seeing a lot of activity in the market at the moment. And I think hopefully it lost, and I think that the residential space is certainly very exciting. It shows confidence in the country as well that if you are buying, you certainly are staying and investing in the economy. And so it certainly bodes well for the future of South Africa that we're seeing the residential market hold up under such challenging economic times. So digital technology as an enabler, what does digital do for us and what does technology do for us as an industry? So it clearly reduces costs. And at MaxProp Digital, we've started a token-new business called MaxProp Digital. We're totally remote. We don't have any offices. We have the best tools to support our practitioners and also give our clients a professional experience. And that is what technology does for us these days. So it first of all reduces your costs in that you don't have to have this expensive rental and overhead. It allows us to scale so we can have one practitioner or a thousand practitioners. We don't have to keep on expanding office space, getting desks, et cetera, et cetera. We're able to grow really quickly and we can also jump borders. So we can go to Mauritius and Namibia and that's part of our bigger vision in time to come. And then it provides data to become more productive and effective. So we can use data which can be measured and what's critical in any business is measuring what you do and then learning from it. Verifying that data and verifying those lessons and then making it better. So that's what digital does. And a classic example is if you put an advert in a newspaper, how many people have seen that advert and what is your response? You don't know. Once you put the advert in the newspaper, well, you just hope that someone phones you off it. Whereas if you place an advert on a digital social media, you can then have very deep insight into who is seeing that advert and whether that advert is working. So that's one example of how digital is helping. And then we are creating business tools to leverage property practitioners' efforts. So we've created what we call the digital office, which is a fantastic tool for property practitioners. It gives them the tools to win. It's a listing in a CRM system and it has a whole lot of other features which make our practitioners far more productive but more importantly give the client a better service and a more professional service and more deeper insight into the transaction. And then what digital enables is to create opportunities for supplementary income and that's where we are saying we can create opportunities for people like yourselves to make money whilst still being in your day job. And I'll speak to that right at the end. We've created a program called the Connector Program and very excited to be launching it at this virtual property show. So what else is digital done? Well, it's certainly enabled working remotely and I think we've all had a taste of it. And working remotely is being exacerbated by the COVID-19 lockdown and I think people that are thinking about it or now certainly have a very good idea what it's about. And it's not for everybody and it's not for every job. So what jobs do suit remote work? In my opinion, it's jobs that or not don't need monitoring on an hourly basis. If you're monitoring your employees on an hourly basis and measuring their productivity on how many hours they spend, then I don't think remote work is going to work for your business. However, one of the jobs that is perfectly suited to remote work is professional practitioners in real estate and the reason is that they are success-based workers, employees and they make money out of commission. So practitioners make money out of commission. The harder they work, the more money they make and as a result, they don't need to be in an office space. In fact, if you go into a lot of offices, you will notice there's very few practitioners behind their desks and rightly so. They need to be in front of clients and that's why at Mashbox Digital, we are totally remote. We have fantastic tools where we stay connected. We use Teams and Office 365 and our digital office to stay connected. And there are certain people that suit remote work and certain people that absolutely don't suit it. So the advantages are you do you. If you need to drop your children if it's school or you prefer working in the afternoons and the evenings rather than the mornings or you prefer working in the mornings and want the afternoons and evenings off, you do you. You can work when you want to work and when it makes sense to work. When is it productive? It's pointless working when clients are not available. So is 9 o'clock on a Monday morning the right time to try and get a hold of a buyer or seller when they probably had worked themselves. I don't think so. I think possibly early evenings when they're relaxed maybe that's the time to engage with them around progress on their property. So it's completely flexible and it's up to the practitioners to you do you. You do what suits you and what's going to make you most productive. It makes for a digital. We certainly don't prescribe when people work and we don't measure on hours. We work on different KPIs. We work on productivity listings, quality of listings, quality of service to the client and the big number is how many sales have you done. That's always the exciting part for both the business and the practitioner is how much money are you making. Disadvantages of remote work clearly are distractions. I mean we've all had children kind of tapping us on the shoulder while we're in the middle of a team's call and we've had the gardener who's knocked on the door halfway through a meeting and all those distractions that you pick up at home. I do think that for remote work there's going to be some very clever remote working pods that come out where maybe you'll have a dedicated space in your house where you can enclose a corner with a pod and have cut out those distractions when you go into your pod then that's going to be where you work. If you're lucky enough to have a dedicated room in an office where you can close the door, well that's fantastic. But I do think that there's going to be a lot of movement in the space now that remote work is with us in a very, very big way. And now for the best part, opportunities to supplement your income. At MaxProp Digital we've created a program called the Connector Program to assist you with making money out of information that you have. Do you know a bio or seller? Is it someone in your network, a friend or a family member? If you do, you can simply register for free on our website MaxProp the Digital Backslash Connector. You can register your lead. We will then follow up and make sure that they are a bio or a seller and we do the rest. Our professional practitioners will then conclude the sale transaction and if we're successful in concluding a sale you will be paid a fee. And if you're good at generating these leads then maybe you should consider becoming a practitioner yourself. So becoming a MaxProp Digital Practitioner would be a fantastic choice. All you need is a cell phone, a computer and a vehicle and you're good to go. We have developed some fantastic online tools. We have a MaxProp Digital Office which gives all the tools that you'll need plus we use Microsoft 365 environment to support you as much as possible. The processes you'll start as an intern and we'll mentor you remotely. We've linked up with some online service providers that will take you through the necessary training for you to become a full status agent. If this is something that interests you then go to www.maxprop.digital and register your interest there and we'll be in touch with you shortly. If you're a qualified agent we'd certainly love to hear from you and if you're looking for something different. We work remotely. We support your lifestyle in terms of you do you and we certainly look forward to making you successful. We have a fantastic value proposition. We give you revenue share and we give you shareholding that you meet and so I think that our value proposition is unrivaled out there and I look forward to taking you through it and giving you more information. Thank you for taking the time to listen to me. I really enjoyed sharing some information with you and I look forward to taking some of your questions and please come and visit us at iExhibition Booth. I'd love to chat to you further about any questions that you may have. Thank you.