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360 Degrees of Excellence: How GE Capital Drives ROI Through Customer Intelligence FULL VERSION

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Published on Oct 12, 2012

Full Version:
Actively engaging salespeople with your CRM and social enterprise investments is one of the biggest productivity challenges most large companies face, but is essential for positive ROI. In conversation with FirstRain CEO Penny Herscher at the Dreamforce 2012 Conference, GE Capital's sales execution and excellence leader Steve Kozek discusses how his company is addressing this challenge through an innovative and compelling customer intelligence solution based on the best practices of their most successful sales executives.

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