 Working together to connect, information and communication technologies open up the world for small businesses, connecting people to more markets and new financing, providing affordable access to the internet in developing countries. Affordable access to digital services improves livelihoods. At a global level, an increase of 10% in mobile broadband penetration would yield an increase of 0.77% GDP per capita. Information and communication technologies are constantly changing. ITU helps countries manage this transition. The latest cost of services report co-created by ITU members shares different country and business experiences. With best practice guidelines and recommendations, for costing digital services for affordable access, for promoting infrastructure sharing, including guidelines for fair, transparent and non-discriminatory sharing of infrastructure, and fair access to essential facilities, as well as efficient dispute resolution and recommendations for encouraging licensing of new players such as mobile tower companies. Access regulation that encourages both sharing and investment, infrastructure sharing initiatives between telecoms and other utilities, new tariff options to meet the consumer demand arising from network convergence, and new business opportunities such as mobile virtual network operators and internet exchange points to increase competition and to help make services affordable. As our new digital reality continues to evolve, ICT regulators and operators have to adapt their policies and strategies. Regulatory tools such as cost modeling can help markets thrive, making broadband access more affordable, and increasing use of digital technologies, improving lives and local economies, working together to connect affordably. www.itu.int