 Dear students, the topic which we are going to discuss is management of safety and health with relevance to psychological trauma of emergencies. According to this particular point, we have to deal with whenever any uncertain situation arrives in any organization, it may lead towards your mind's stress, it is known as mental stress or it may be a physical stress. When these two types of stress may be occurred, then how you have to deal with that situation? You have to deal with these situations typically while moving towards SOPs of the organization. If you will follow the SOPs and you have been trained for these two situations, then you can tackle this particular situation. Here we have to deal with the trauma response team. Trauma response team comprises upon those professionals which are trained in this particular situation. Now this is a team of dear students who can take you out of this kind of situation amicably. There are specialists in this team, workers, employees, managers, and the coordinators of the trauma response team. These people are working specifically in the organization who have the authority to tackle these situations amicably. If there is no trauma response team in an organization, then this situation can be created there but amicably you cannot solve it. Recovering from disaster. In case of any disaster, how you will recover that situation? Communication is one of the most important considerations in disaster recovery. Keep your employee engaged, guide the employee, educate the employee, train the employee. And tell him that if any situation will arise, how you have tackled that situation? How do you get out of those situations? Now there are some points which are very important. Customer vendor and supplier. The person who will buy the product is known as customer vendor. Vendor is the person who will sell the product. Supplier are those people who are stakeholders of your organization. And most of the time they supply the commodity to the organization. Insurance representatives, employees, families, appropriate authorities. These are the people who are the stakeholders of your organization. You have to engage these people. You have to train these people according to their level. And after their training, you have to guide these people that if an uncertain situation or disaster arises, how you have to tackle it? Terrorism in workplace. Terrorism can exist anywhere. Now we will specifically talk about the workplace. The place where you are working, what are the causes of such a situation and how you have to tackle it? Run a safe and caring operation. Listen to employees. Train employees. Know your personnel. Empower your personnel. This is the most important point. Empower your personnel. Empower your employees that how they will tackle this uncertain situation. For example, if any kind of fire organization is involved, then to tackle it, the person you have taken the precautionary measurement, the person who is operating it, it will be known that I am authorized in this situation. We call this Empower your Personals. And lastly, have and enforce parking and delivery regulations. These are the regulations that are clearly known in the organization. And besides this, the policies are visible, clearly written, well shared, well communicated, well transformed. When you take care of these things, you can survive through terrorism in workplace. Make sure the visitor can be secreted from our distance. The visitor, the person who will visit the organization and he is not the employee of the organization, is known as visitor. Put them on the visitor card properly and enter. So that when they move to the organization, everyone knows who the visitor is. The ideal is to have an entry on the visitor's gate. Where his CNIC number is written, name is written, designation is written, where he came from, why he came, what is the purpose of visit. So that you can know that in case of any disaster, which people were present in the organization at this time. Required identification of visitor. The important thing after this is that have emergency response plan and practice it periodically. If an uncertain situation arises, then definitely you will tackle it and manage it. But you have to practice it too. After 3 months, 6 months, 9 months, if you know that if an uncertain situation arises, then how do you tackle it? The rest of the organization should be practiced. Be cautious of information placed on your company website. Do not keep this kind of information secret, but be available on this kind of information website. So that the entire employee's knowledge is in uncertain situation, what will be the reactions by the employees of the organization. Keep up to date with later safety and security strategies. Whatever is the best practices in the world, follow them. Protect the integrity of your facility's key system. This is a very important point. The facilities available in the organization practice all those facilities. It is not that there are facilities to handle the uncertain situation, but there are no well-trained and well-equipped facilities. So it is better that all the facilities are used before, used periodically and used specifically after the uncertain situation arises.