Learning Objectives:
- Learn about applying conversational interfaces in applications through Amazon Lex
- Learn about popular use cases for Amazon Lex
- Learn how specific AWS customers have implemented Amazon Lex in different workflows
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex is now generally available, making it easy for developers to access the same deep learning technologies that power Amazon Alexa. In this tech talk, we will introduce Lex and walk through use cases for retail, travel and hospitality, and internal help desks, where Amazon Lex's automation engine creates the potential to reduce costs, improve service quality, and create new ways to access corporate information.