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Building the Knowledge11 Portal on-top of the ServiceNow Platform

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Published on Jun 4, 2011

Who'd have thought you'd hear about server-side JavaScript programming in the context of ITIL and service desk? That's exactly what we get in this interview with John Roberts (@j_roberts) of ServiceNow. We discuss how they built the Knowledge11 portal on-top of the ServiceNow stack. You can use your imagination to see how this might map to other PaaS development on service-now.com. Disclosure: ServiceNow is a client and sponsored this video.

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