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Published on Jul 21, 2011
Rachel Humphrey, Master Blackbelt at General Cable, talks about how InfinityQS ProFicient (http://www.infinityqs.com) helps General Cable manage quality. Started in 1927, General Cable manufactures cable products with a broad range of applications. Humphrey guides their Lean Sigma projects. They were looking for a quality improvement product. They had personnel working on Lean Sigma projects and, while they used offline analysis tools such as Excel and Minitab, they sought a tool that would give them real-time feedback on how their processes were performing. Key aspects of any quality improvement tool would be ease of use for operators as well as ease of configuration. They analysed a number of potential solutions and InfinityQS scored highest on their evaluation.
Humphrey says that one of the key aspects of ProFicient for them is its ability to connect to gages – diameter gages, weight measurements, etc. ProFicient pulls data from gages, which eliminates mistakes due to fat fingers or typos. For General Cable’s operators, this was a big selling point. In the past, they would take a measurement and write it down on a piece of paper but, with ProFicient, they just hit a button, making it much easier and faster to use.
Humphrey also points out that ProFicient has allowed them visibility into data that helps them choose projects more wisely for their Black Belts and Green Belts. They can quickly identify the products they’re having problems with and require improvement. They can then place other projects on the backburner and focus their attention on those quality improvement projects that are more critical.
General Cable is using ProFicient in 16 of their facilities. As the platform was rolled out, Humphrey says they saw increased stability, steady improvement across their processes, decreased material usage, and improved quality.
Typical return on investment for General Cable has been less than six months across their plants. ProFicient has become an integral part of General Cable’s quality management initiatives.