 Psychologist and noted decision-making expert Gary Klein wrote that intuition is the use of patterns that we have already learned, whereas insight is the discovery of new patterns. This observation is helpful in considering how leaders can more effectively approach problem-solving as well as organizational decision-making as they go on to lead increasingly complex organizations. While there is an expectation that leaders apply their valuable experience to the work, it is equally as important that leaders are open to the new insights that Klein references. These insights can be revealed and brought forward only through a culture of inclusion where all members of the organization feel empowered to point out these new patterns in ways of thinking to leaders who are truly open-minded and indeed seeking such feedback. Humility and openness to new experience can lead to new discoveries, insights as it were, that move the organization forward while fostering a growth and learning culture. If you are interested in learning more about the psychology of decision-making, we recommend Gary Klein's wonderful book, Street Lights and Shadows. Lead well this week.