 Day three of the Wiss's Forum and former UN Secretary-General Kofi Annan dropped in to address delegates at a plenary session. The ITU teamed up with the Kofi Annan Foundation and One Young World on a new series of youth-oriented online discussions designed to stimulate debate among young people around the world. We in my generation are the leadership level, claim we do a lot for the young but we never consult them and really this is to give them the chance to speak up to share their ideas to take responsibility and begin to lead you know and I keep reminding them that you don't have to be old to lead this is their world they are going to inherit the future and they should begin getting engaged and taking responsibility now. Not everyone can afford the time or the money to come to Geneva in person to attend the Wiss's Forum but we are at the ITU after all and they're pretty good at using information and communication technology to connect people and that's exactly what they're doing with remote participation. This session on access is being followed by delegates from across the globe. Governments have to monitor these discussions closely and be able to contribute to the dialogue. How is it when you're a remote delegate? How does it work? Well it has pros and cons. The advantage is that you can be home and of course in these times of economic problems it's a better option and sometimes you can even concentrate better because you have your office and you have all your documents and sometimes it's easier to follow but the disadvantage is that of course you cannot have the coffee breaks the talks in the corridor so it's a balance. Now a lot more people can get involved with the conferences and even if they don't have a landline even if they don't have a telephone to communicate with us with because we always recommend people that they use a landline but they can also voice their questions through the chat and I'm essentially their voice in the meeting room whenever they have a question whenever they ask for questions I'll say we have some remote participants that have questions and I'll say their names where they come from and then I can voice their questions for them. National governments are also interested in putting people in touch with the decisions made about them at the top. If governments simply broadcast to a passive public they can appear remote but ICTs work both ways people can talk to their governments or access government services. We are working in e-government to create better condition to the people because one of the problems when the state is far away from the people we need to create a chart of citizenship the people need to feel that real the state is the people because it's not another thing that you're still against bureaucracy against you or far away from you we need to change that. For the citizen he wants a service and he doesn't doesn't want to know what's happening in the back end so what we wanted to do to re-engineer the service make it very simple and connect and integrate the government services in the back end to deliver that kind of service in a multiple channels so if you don't have a unified face of the government to the citizens then you are wasting your money because people will be lost between multiple websites and different ways to deliver the services. That's it from day three of the WISIs forum tomorrow we're taking a look at cyber security and that important question of child online safety.